Auto-Updating Activities

Complete or delete activities for a user while working in the Activity ListClosedA list of task or event information displayed in a set of tabs., the OpportunityClosedInvolves a group working as a team with multiple organizations and contacts to successfully close a complex sale. tab, ProjectClosedInvolves a group working as a team to complete a long-term project that involves multiple component tasks. Pending tab, or the contact's Pending tab. Auto-Update is available on these specific tabs in the ActivitiesClosedA time-specific or event-based action linked to Contacts; for example: calls, appointments, letters, To Do tasks, or events that are assigned to users. List.

o Open

o To-do

o Alarmed

o Others

o Calls

o Actions

o Appts

o Forecasts

o Events

 

Use the following procedure to auto-update an activity.

1. At the Activity List or the Pending tab, right-click in the tab and select Options > Auto-Update.

2. At the Auto-Update Activities dialog box, select one of the following options:

○ Complete ALL of the Activities currently displayed. Completes activities in the current tab and updates the specified Result and Success.

○ Complete selected Activity Type(s) Only. Completes activities selected in the Activity Type area, the specified Date range, and updates with specified Result and Success.

○ In the Activity Types area, select the options to process:

- Appointments. Scheduled appointments.

- Calls. Scheduled calls.

- Next Actions. Scheduled next actions.

- Others. Scheduled other activities.

- Events. Scheduled events.

- Forecasted Sales. Scheduled sales.

- To-dos. Associated to-do activities.

- Lit. Requests. Scheduled literature requests.

- E-mails (GoldMine). Pending GoldMine e-mail messages.

- E-mails (Internet). Pending e-mail messages for the Internet.

- Delete ALL of the Activities currently displayed. Deletes activities in the current tab.

- Delete selected Activity Type(s) Only. Deletes activities selected in the Activity Type area based on the specified Date range.

3. Specify a result code and success level for completed activities.

○ Type a result code in the Result field.

○ Select Successful or Unsuccessful from the Success drop-down list.

4. If you selected Complete or Delete selected Activity Type(s) Only, select Date range, then From and To dates using the F2 graphical calendar.
5. Click OK.