Auto-Updating Activities

Complete or delete activities for a user while working in the Activity ListClosedA list of task or event information displayed in a set of tabs., the OpportunityClosedInvolves a group working as a team with multiple organizations and contacts to successfully close a complex sale. tab, ProjectClosedInvolves a group working as a team to complete a long-term project that involves multiple component tasks. Pending tab, or the contact's Pending tab. Auto-Update is available on these specific tabs in the ActivitiesClosedA time-specific or event-based action linked to Contacts; for example: calls, appointments, letters, To Do tasks, or events that are assigned to users. List.

o Open

o To-do

o Alarmed

o Others

o Calls

o Actions

o Appts

o Forecasts

o Events

 

Use the following procedure to auto-update an activity.

1. At the Activity List or the Pending tab, right-click in the tab and select Options > Auto-Update.

2. At the Auto-Update Activities dialog box, select one of the following options:

Complete ALL of the Activities currently displayed. Completes activities in the current tab and updates the specified Result and Success.

Complete selected Activity Type(s) Only. Completes activities selected in the Activity Type area, the specified Date range, and updates with specified Result and Success.

In the Activity Types area, select the options to process:

- Appointments. Scheduled appointments.

- Calls. Scheduled calls.

- Next Actions. Scheduled next actions.

- Others. Scheduled other activities.

- Events. Scheduled events.

- Forecasted Sales. Scheduled sales.

- To-dos. Associated to-do activities.

- Lit. Requests. Scheduled literature requests.

- E-mails (GoldMine). Pending GoldMine e-mail messages.

- E-mails (Internet). Pending e-mail messages for the Internet.

- Delete ALL of the Activities currently displayed. Deletes activities in the current tab.

- Delete selected Activity Type(s) Only. Deletes activities selected in the Activity Type area based on the specified Date range.

3. Specify a result code and success level for completed activities.

Type a result code in the Result field.

Select Successful or Unsuccessful from the Success drop-down list.

4. If you selected Complete or Delete selected Activity Type(s) Only, select Date range, then From and To dates using the F2 graphical calendar.
5. Click OK.