Adding Attachments to Knowledge Base Documents
Attach existing documents to Knowledge Base topics to maintain such specialized documents as contracts, price charts, and invoice forms in other applications and launch them from . Attachments can also be other applications.
To Add an Attachment to a Knowledge Base Document
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1.
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Select the book, folder, or page to which to attach a file. |
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2.
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Right-click and select Attach file. |
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3.
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The Attached File tab of the Topic Properties dialog box opens. |
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4.
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In the Attached file field, type or browse to the location of the file to attach. |
If attaching an application, browse to the .exe file for the program.
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5.
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Select Synchronize the file to include the attachment when the Knowledge Base information is synchronized to remote users. |
The path to the attached file appears on the right of the Knowledge Base toolbar and the Launch Attached File button is active.
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7.
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To open the attached file or application, click the button, or right-click and select Launch. |
A resource used to maintain and display any type of information useful to an organization or an individual. The InfoCenter can archive information in a variety of formats, such as graphics, multimedia files, and program applications. Any of this information can be linked to a Contact Record.. Attachments can also be other applications. 