Adding HTML Text to Knowledge Base Topics
Use the capabilities of HTML
HyperText Markup Language. The authoring language used to define the structure and layout of a Web document by using a variety of tags and attributes. to create pages in the InfoCenterA resource used to maintain and display any type of information useful to an organization or an individual. The InfoCenter can archive information in a variety of formats, such as graphics, multimedia files, and program applications. Any of this information can be linked to a Contact Record..
NOTE: The information provided here is specifically for the topic level, but is applicable at the Book and Folder levels.
To Add HTML Text to a Knowledge Base Topic
| 1. | In the Knowledge Base window, click the right pane. |
A blinking cursor and the HTML toolbar appear.
| 2. | Type the information into the page, or copy and paste it in from other sources. |
| 3. | Right-click the text pane and use the local menu options to format your document an add features. |
The HTML lets you format the text in a pleasing display and add Internet hyperlinks and graphics.
| 4. | Click Save. |
