About the Literature Fulfillment Center

Use the Literature Fulfillment Center to manage and track brochures, price lists, and other publications sent to your contacts.

The Literature Fulfillment Center stores and processes literature requests in one easy-to-view and manage location. New publications can be added to a list for other users to select for their contacts.

You can perform the following tasks in the Literature Fulfillment Center:

■ Add documents

■ Edit document properties

■ Fulfill or reject scheduled requests

■ Edit scheduled requests

■ Fulfill or reject queued documents

■ Edit scheduled documents

General management displays in the left pane and specific requests in the upper right pane. The lower right pane displays associated attachments or a preview window of the document that was printed.

To Access the Literature Fulfillment Center

1.

Select Go To > Literature.

The Literature Fulfillment Center opens.

2.

Use the toolbar to execute commands or local menu options in the left pane to manage:

○ Literature List. A predefined literature list that varies depending on which user created the literature packet. This list is available when you schedule a Literature Request. When selecting a Literature List in the left-hand pane, the literature options display in the right pane.

Right-click on the Literature List to access the local menu.

- Refresh. Refresh the Literature List.

- Refresh All. Refresh everything in the left pane.

○ Literature Requests. Literature requests by date. When you select a date, the literature requests scheduled for that date or date range are displayed in the upper right pane. The literature requests are added by scheduling a Literature Request.

Right-click on Literature Requests to access the local menu.

- Refresh. Refresh the Literature List.

- Refresh All. Refresh everything in the left pane.

- Expand. Expand the date options.

○ Queued Documents. Queued requests by date. When selecting a date, the literature requests scheduled for that date or date range display in the upper right pane.

Queued documents are added to the Literature Fulfillment Center when configuring Mail Merge properties through the Document Management Center. Queued documents can be manually fulfilled through the Literature Fulfillment Center or automatically executed at the selected time if you configured the Server Agents to Print/FAX.

Right-click Queued Documents to access the local menu. For more information on Mail Merge properties, see Using Mail Merge Properties for Printing.

Queued Documents Local Menu Also known as a shortcut menu, the local menu provides quick access to a set of commands affecting only the current browse window, tab, or pane.

- Refresh. Refresh the Literature List.

- Refresh All. Refresh everything in the left pane.

○ Printed Documents. Documents and literature requests you fulfilled. Right-click Printed Documents to access the local menu.

- Refresh. Refresh the Literature List.

- Refresh All. Refresh everything in the left pane.

- Expand. Expand the date options.

- Purge All. Delete all information from the Printed Documents list.