Editing Opportunity Influencers
The Influencers tab in the Opportunity Involves a group working as a team with multiple organizations and contacts to successfully close a complex sale. Manager displays the Company, Contact, Title, Role, and Response Mode columns. Influencers are contacts associated with the Opportunity. Edit influencers using the local menu.
1. | In the Opportunity Manager, select the Influencers tab in the lower pane. |
2. | Right-click and select Edit. |
3. | At the Influencer dialog box, complete the fields as needed. |
○ Company. Click the search button to the right of the field and select Look up contact which launches the Contact Search Center.
Select a contact, or select Create a new contact which launches the New Company and Contact dialog box to create a new contact record.
○ Contact. The contacts and additional contacts listed in the drop-down list depend upon the company selected.
○ Title. Type or select the contact's official title.
○ Role. Type or select the role defining the contact's relevance to the opportunity.
○ Response Mode. Type or select the way the influencer is likely to respond when contacted about a sale.
○ Notes. Extra information about the influencer.
4. | To change a linked contact, right-click the Influencer tab and select Relink to Another Contact. |
The Contact Search Center appears.
○ Select the contact to exchanging with the highlighted contact from the Influencer tab.
5. | Right-click and select Go to Contact Record![]() |
6. | To delete a contact from the list, right-click and select Delete. |
7. | To add an influencer, right-click and select New. |