Managing Device Passwords

You can change and recover user passwords for an encrypted device from the Manage Device dialog of the client.

To manage device passwords for encrypted devices from your computer using the Windows Explorer:

  1. Select My Computer.
  2. Right-click the name of the device listed under Devices with Removable Storage, then click Manage Device
    The Manage Device dialog opens.
  3. Select a user from the list shown.
  4. Click Change.
    The Change Password dialog opens.
  5. Type your current password in the Old Password field.
  6. Type a new password in the Password field.
  7. Retype the new password in the Confirm field.
  8. Click OK.
    The Change Password dialog closes and you return to the Manage Device window.
  9. Click OK.
    You receive a confirmation message that the password change applies to your device.

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