Upgrading the Application Server

Using the Ivanti Device and Application Control installation software, the Installation Wizard upgrades the Application Server, the second Ivanti Device and Application Control component that you upgrade.

Prerequisites:

Important: For installation or upgrade to the latest version of Ivanti Device and Application Control:

  • You must have a valid license file that is issued specifically for version 4.5 or later. Confirm that you have the required license file available before you begin installation.
  • License files issued before Ivanti Device and Application Control version 4.5 will not work with the Application Server and may cause your Application Servers to stop working.
  • The license for Ivanti Device and Application Control 4.5 or later must be installed before you install or upgrade the Ivanti Device and Application Control database, and then the Application Server.
  • Request a new license file using the Downloads tab on the Self-Service Portal.
  1. Log in to the computer that runs the Application Server.
  2. Close all programs running on the computer.
  3. Enter net stop sxs in a CMD prompt to stop the Application Server service.

    4. If you are using several Application Servers, please stop their respective services manually before proceeding.

  4. From the location where you saved the Ivanti Device and Application Control application software, run the \server\sxs\Server.exe file.
  5. Click OK.
    The Installation Wizard Welcome page opens.
  6. Click Next.
    The Upgrade default Log Explorer templates page opens.
    Upgrade default Log Explorer templates page
  7. Select a Log Explorer template upgrade option.
  8. Click Next.
    The Server communication protocol page opens.
    Server communication protocol page
  9. Select an encryption option.

    10. Restriction: The server communication protocol options shown depend upon the client version supported and whether a certification authority digital certificate is installed.

  10. Click Next.
    The Server communication protocol ports page opens.
    Server communication protocol ports page
  11. Specify the communication port(s).

    12. Restriction: The port field(s) shown depend upon the encryption communication protocol that you selected previously.

  12. Click Next.
    The Syslog Server page opens.
    Syslog Server page
  13. Type the name or the IP address of the SysLog server in the SysLog server address field.

    14. Important: This step is optional. You do not have to specify a Syslog server.

  14. Select from the following options:

    15. Option

    Description

    Audit Logs

    Logs changes to policy administered through the Management Console.

    System Logs

    Logs system events.

    Agent Logs

    Logs events upload directly from the Ivanti Device and Application Control client.
  15. Click Next.
    The Ready to Upgrade the Program page opens.
    Ready to Upgrade the Program page
  16. Click Upgrade.
    A progress bar runs on the page, showing installation progress, then the Completed page opens.
  17. Click Finish.
    Ivanti Device and Application Control setup upgrades and restarts the existing Application Server service.