Why Customize the Blocked Notification Dialog?

You should inform users of any blocked applications and provide a process for users to request authorization for them. Some of your users may have a legitimate business need for accessing a blocked application.

Customize the Blocked Notification dialog to explain to users why an executable was blocked and how to escalate a request to unblock it for business needs.

Customize the Blocked Notification Dialog

1. From the Endpoint Security console, select Tools > Options.

   

2. Click the Application Control tab. On this tab you can do the following:

   • Add a customized message (up to 1,000 characters) to inform the user why an executable has been blocked and what steps they should take if they need to access the application.

   • Add your own company logo so that the user is aware that this is a message from your organization.

   • Add a URL to your help desk ticketing system or to a repository of approved software.