Install Agents

To patch the endpoints that you've discovered, they must have an Endpoint Security Agent and the Patch Module installed. Ensure that all endpoint assets in the network have this software installed.

If you haven't already installed this software using an automated method such as a group policy or login script, you can install it using Agent Management Jobs and the Add/Remove Modules feature.

There are other methods available for install the Endpoint Security Agent. For additional information, refer to the Agent Install Guide available on the Ivanti Self-Service Portal.

To Install Agents:

  1. Browse to the Discover Assets results from the previous section (select Review > Asset Discovery Job Results and select your discovery results).
  2. Select the assets that you want to install agents on, and then select Manage Agents > Install Agents from the toolbar.
  3. Configure the Install Agents job to run either once or immediately.

    4. Progress through the Install Agents wizard until you get to the Agent Options page.

    The assets that you selected are automatically targeted for Endpoint Security Agent installation.

  4. From the Agent Options page, make sure that the Ivanti Patch and Remediation module is selected. Then finish the wizard.
  5. Finish the Install Agents wizard. The Install Agents Job displays on the Active tab.
  6. Wait for the Install Agents job to complete. When the job completes, it moves to the Completed tab.
  7. Review the Job Results. Troubleshoot any endpoints that didn't complete the job successfully.

    8. Note:

    • We also recommend verifying agent installation using Ivanti Reporting Services if you have it installed:
      • Run Endpoint Check-in report. Select the current date as the Last Contact Date on or before.
      • Review the report to make sure communication is established between your endpoints and the Endpoint Security Server.
      • For endpoints that have not checked in, follow up with those endpoints for troubleshooting purposes.
    • It may also be useful to verify the agent versions and operating systems of your endpoints using Ivanti Reporting Services, especially if you are planning on upgrading to a newer version of Endpoint Security:
      • Run the Agent Version and Operating System Distribution report, which displays a mix of agent versions, operating systems, and a detailed endpoint count.
      • Ensure that all desired endpoints are listed, have the expected agent version(s), and communicate properly.

The Endpoint Security Agent and the Patch Module are installed on the endpoints that you selected. Continue to the next section.