Installing Using a New SQL Server Instance

If SQL Server is not installed on your target server, or if you want to use a new instance instead of an existing one, you can create a new SQL Server 2014, Express Edition (x64) instance during the Ivanti Endpoint Security installation.

Prerequisites:

You have completed Downloading Ivanti Endpoint Security.
As applicable to your network environment, you have gathered the information and completed the tasks itemized in the Appendix D: Installation Checklist.

For additional information about using preexisting user accounts to operate critical Ivanti Endpoint Security components, refer to Defining the Web Client Account and Service Account.
If you are installing using a Secure Sockets Layer (SSL), complete the first portion of Appendix B: Configuring Your Server to use SSL

Log on to the server on which you want to install Ivanti Endpoint Security using either a local or domain user account with system administrator privileges.
Stop or disable any AntiVirus products (such as McAfee, Trend-micro, Symantec, and so on) running on your server.

An AntiVirus product can prevent processes from running correctly during the installation. Therefore, to ensure a successful installation, all AntiVirus services must be stopped or disabled prior to running the Ivanti Endpoint Security installer.

Double-click the Ivanti Endpoint Security installer at the location defined during the download.
The Ivanti Endpoint Security InstallShield Wizard opens and begins extracting files. This process may take several minutes.
If prompted, install prerequisites and reboot your server. The installer reopens by itself after the reboot.
Click Next.
The License Agreement page opens.

Click Print for a hard copy of the license agreement.

Review the License Agreement and select the I accept the terms of the license agreement option.
Click Next.

The Customer Information page opens.
Type the applicable information in the following fields:

Field	Description
Company Name	Your company name.
Serial Number	Your Ivanti Endpoint Security serial number. Your serial number is two groups of eight alphanumeric characters. Letters are not case sensitive. If you cannot locate your serial number, obtain it by contacting Ivanti Sales Support.

Field

Description

Company Name

Your company name.

Serial Number

Your Ivanti Endpoint Security serial number.

Your serial number is two groups of eight alphanumeric characters. Letters are not case sensitive. If you cannot locate your serial number, obtain it by contacting Ivanti Sales Support.

Retain your serial number following installation, as it is necessary if a reinstall of the Ivanti Endpoint Security server is needed.

Click Next.
A new page or dialog opens.

Page/Dialog	Step
If the Question dialog opens:	Click Yes to start network discovery services. The following services are necessary to use discovery features within Ivanti Endpoint Security: DNS Client Function Discovery Resource Location SSDP Discover UPnP Device Host
If the Required IIS Features page opens:	Your server does not have the required IIS features installed. Click Install Features to install the features and proceed. On Windows Server 2008, the default installation of IIS lacks components necessary for Ivanti Endpoint Security. The Ivanti Endpoint Security installer installs the following IIS components if not present: Static Content Default Document HTTP Errors ASP.NET .NET Extensibility ASP ISAPI Extensions ISAPI Filters Basic Authentication Windows Authentication Static Content Compression Dynamic Content Compression
If the System Requirements page opens:	Your server does not meet the minimum installation requirements. If you receive only system requirement warnings, you may proceed with installation by clicking Next. Ivanti recommends resolving warnings before proceeding with installation. When installing on a virtual platform you will likely receive a warning about the CPU requirements since the installer is unable to identify the processor in a virtual environment. If you receive any system requirement failures, you must cancel the installation, resolve these failures, and then restart installation. Click View all Failures/Warnings for detailed information about prerequisite status deficiencies.
If the Service Accounts page opens:	Proceed to the next step.

Create or define the Web client account and service account that Ivanti Endpoint Security will use.
These accounts are used to operate components critical to Ivanti Endpoint Security. Select from the following options.

Option	Steps
To create new accounts:	Edit the Web Client Account Username field. In the Web Client Account Password field, type the desired password. In the Web Client Account Confirm password field, retype the password. Edit the Service Account Username field. In the Service Account Password field, type the desired password. In the Service Account Confirm password field, retype the password. If you create new Web client account and service account, Ivanti recommends using the default account user names the installation creates; clientadmin for the Web client account, and serviceadmin for the service account.
To use preexisting accounts:	Type the user name associated with the desired account in the Web Client Account Username field. Type the password associated with the user name in the Web Client Account Password field. Retype the password in the Web Client Account Confirm password field. Type the user name associated with the desired account in the Service Account Username field. Type the password associated with the service account user name in the Service Account Password field. Retype the password in the Service Account Confirm password field Ivanti recommends creating new accounts. If using domain accounts, include the domain name as part of the user name (DOMAIN\Username). You may only use preexisting accounts if they meet the requirements defined in Defining the Web Client Account and Service Account.

Option

Steps

To create new accounts:

Edit the Web Client Account Username field.
In the Web Client Account Password field, type the desired password.
In the Web Client Account Confirm password field, retype the password.
Edit the Service Account Username field.
In the Service Account Password field, type the desired password.
In the Service Account Confirm password field, retype the password.

If you create new Web client account and service account, Ivanti recommends using the default account user names the installation creates; clientadmin for the Web client account, and serviceadmin for the service account.

To use preexisting accounts:

Type the user name associated with the desired account in the Web Client Account Username field.
Type the password associated with the user name in the Web Client Account Password field.
Retype the password in the Web Client Account Confirm password field.
Type the user name associated with the desired account in the Service Account Username field.
Type the password associated with the service account user name in the Service Account Password field.
Retype the password in the Service Account Confirm password field

Ivanti recommends creating new accounts. If using domain accounts, include the domain name as part of the user name (DOMAIN\Username). You may only use preexisting accounts if they meet the requirements defined in Defining the Web Client Account and Service Account.

Click Next.

If required, acknowledge the creation of new accounts by clicking OK.
The SQL Server Instance page opens.
Select the Install a new SQL Server instance option.
[Optional] Type a new instance name in the Instance Name field.
Click Next.

The Destination Location page opens.
[Optional] Change the Ivanti Endpoint Security installation location.
1. Click Browse.
2. Define the desired file path using either the Look in lists or the Folder name field.
3. Click OK.
  The Installation Folder field reflects your changes.
[Optional] Change the Ivanti Endpoint Security content storage location.
The content storage location is the location where patches and other content items are downloaded. Ivanti recommends allocating at least 32 GB of storage space to content (plus an additional 10 GB if managing non-Windows endpoints).

Click Browse.
Define the desired file path using either the Look in lists or the Folder name field.
Click OK.
The Content Storage Folder field reflects your changes.

Click Next.
The Proxy Settings page opens.

Refer to the Ivanti Endpoint Security: Requirements Guide for a complete list of proxy types that Ivanti Endpoint Security supports.

If one or both of the storage directories defined on the Destination Location page does not contain the recommended available disk space, the Proxy Settings page does not immediately open. Rather, a dialog that lets you redefine the storage directories will open. Then after redefining the storage directories, the Proxy Settings page will open.

If your network uses a proxy server to access the Internet, select the A proxy server is required check box and type the applicable information in the following fields.

Field	Type
Server Address	The IP address of the applicable proxy server.
Port	The port number used for communication.

You can also configure Ivanti Endpoint Security to use a proxy following installation. Refer to The Service Tab section in the Ivanti Endpoint Security Help for additional information on proxy communication.

If your network uses a proxy server to access the Internet, and that proxy requires authentication, select the Authentication requiredcheck box and type the applicable information in the following fields.

Field	Type
Username	A user name that authenticates with the proxy.
Password	The password associated with the user name.
Confirm Password	The password retyped.

Click Next.

The Agent to Server Communication page opens.
If you are using SSL for server and agent communication, select the Use SSL security for Patch agent communication with the server check box.

You must possess an SSL certificate to implement SSL communication. Implementation of SSL communication during installation is optional. This feature can be implemented following installation.

In the Default server identity field, type the name of your server in one of the following formats:
- DNS name(computername.domainname.com)
- Computer name(computername)
- IP address(10.10.10.10)
  During agent registration, the Ivanti Endpoint Security agents use this name to identify the server.
  If you are using SSL, the server name that you type in the field must match the server named on your certificate.
Click Next.

The Installation Ready page opens.
[Optional] If you only want to install core components, clear the Automatically include all licensed modules and updates during installation check box.

You may use the Ivanti Installation Manager after the initial installation of Ivanti Endpoint Security to install additional components. For additional information, refer to Using Ivanti Installation Manager in the Ivanti Endpoint Security Help.

Review the installation information and click Install to begin the installation of Ivanti Endpoint Security. This process may take severalminutes.
Important: During installation, do not attempt to access the Ivanti Endpoint Security Web site. Accessing the Web site during installation can cause installation errors.
After installation completes, click Finish.
Acknowledge the notification that appears by clicking OK.
The credentials you use to log in to the Ivanti Endpoint Security Web site for the first time are the credentials that you used when you logged into the server initially.
Result: Ivanti Endpoint Security is installed and can now be accessed.

After Completing This Task:

Proceed to one of the following procedures based on selections made during installation.

If your server will use SSL, finish Appendix B: Configuring Your Server to use SSL.
If your server will not use SSL, proceed to Logging In to Ivanti Endpoint Security.