Setting the Polling Frequency for AntiVirus Engine and Definition Updates

You can define the interval at which Ivanti Endpoint Security automatically checks the Global Subscription Service (GSS) for AntiVirus related updates. The default interval is every 1 hour.

Prerequisites:

  • You must have a valid AntiVirus subscription.
  • Ensure at least one AntiVirus content storage location is set (see Setting an AntiVirus Content Storage Location).
  • Endpoints hosting agents must have a minimum of 1 GB of free disk space for the creation of temporary files during an update.

The types of polling frequencies available are:

  • Every specified number of hours, ranging from a minimum of 0.5 hours to a maximum of 24 hours (restricted to the most optimal polling frequencies). The default interval is 1 hour.
  • Daily at a specified time.

Important: Too frequent polling wastes CPU resources through repeated checks for updates that are not yet available. Too infrequent polling can delay the download of important updates and make your environment vulnerable to new viruses or malware.

  1. Select Tools > Subscription Updates.
    The Subscription Updates page opens.
  2. Click the Configure button.
    The Subscription Service Configuration dialog opens.
  3. Select the AntiVirus tab.
    Subscription information and configuration options are displayed.
  4. In the AntiVirus engine & definition download settings (GSS to Server) section, set the interval at which the system is to check for updates:

    5. Option

    Description

    Run Every

    Select an interval in hours from the list. Update checks will occur every number of hours specified.

    Daily at

    Enter a time (server time) or click the Time View () icon to select from a list. Update checks will occur once a day at the time specified.
  5. Click Apply.
    A message appears to confirm that the setting you selected is saved.

The polling frequency has been changed, and the interval to the next AntiVirus engine and definitions update check begins.

Tip: DefUpdate.log on endpoints in <INSTALL_DIR>\LMAgent\logs\AV keeps a running record (version number and date/time) of all the definition files an endpoint installs.