The Home Page

The entry point to Endpoint Security is the Home Page. From this page you can view the dashboard, which features drag-gable widgets that display information about Endpoint Security and agent-managed endpoints.

Some widgets display general information about the system, others provide links to documentation, and still others summarize activity for Endpoint Security modules you are licensed for.

The Dashboard

The dashboard displays widgets depicting the activity on your protected network. Located on the Home page, the dashboard provides convenient information you can use to ensure your network protection is up to standard. Additionally, you can customize the dashboard to display the widgets most applicable to your network environment.

Widget graphs are generated based on the latest data and statistics available from endpoints, groups, module-specific data, and so on.

The following Dashboard widgets are available:

The Agent Module Installation Status Widget

This widget displays the installation and licensing stats of each agent module.
A graph bar displays for each installed module. The following table describes the widget graph.

Table: Graph Bar Color Descriptions
Bar Color	Description
Blue	The number of endpoints with the module pending install or uninstall.
Green	The number of endpoints with the module installed.
Red	The number of endpoints without the module installed.

Click the graph to open the Endpoints page.

Endpoints with an agent version that does not support a module are not counted.

The Agent Status Widget

This widget displays all agents grouped by agent status.

Table: Agent Status Widget Fields
Field	Description
Online	The number of agents that are online.
Offline	The number of agents that are offline. Offline status is determined by the amount of time since the agent last communicated as determined on the Options page.
Disabled	The number of agents that are disabled.
Total Agents	The total number of agents in your environment.

Click the graph to open the Endpoints page. The page is filtered to display all agents.

The Applicable Content Updates Widget

This widget displays applicable content updates grouped by content type. View this widget when determining what content is applicable to endpoints in your network.

Table: Applicable Content Updates Widget Graph Bars
Bar	Description
Critical	The number of critical content items that are applicable to the your endpoints.
Recommended	The number of recommended content items that are applicable to your endpoints.
Optional	The number of optional software, informational, and virus removal content items that are applicable to your endpoints.

Click the widget graph to open the Content page, which is filtered to display all applicable non- patched content.

Table: Applicable Content Updates Widget Fields
Field	Description
Applicable updates	The total number of content items applicable to your endpoints.
Endpoints	The total number of endpoints with applicable updates.

Updates that are globally disabled (or marked Do Not Patch for all endpoints) are excluded from the widget bars and Applicable updates count.
Updates that are marked Do Not Patch for at least one endpoint (but not all) are still included in the widget bars and Applicable updates count.
If an endpoint is marked as Do Not Patch for an applicable update, that update is no longer considered applicable. Therefore, that endpoint is only included in the Endpoints count if it has other unresolved updates.

The Application Library File Assessment Widget

This widget displays a summary of the verification levels of the Application Library files that have been submitted to the Ivanti Endpoint Integrity Service for assessment.

Each pie chart segment corresponds to a file verification level. The following table describes the Application Library File Assessment widget fields.

Table: Application Library File Assessment Widget Fields
Field	Description
High (Green)	Files have matches in the Ivanti Endpoint Integrity Service. This is a web service maintained by Ivanti that contains a database of verified application files.
Medium (Yellow)	Files have one or both of the following: A high-prevalence match in the user network (the collection of servers that have sent files to Endpoint Integrity Service for assessment). A match in the National Software Reference Library (NSLR), a project of the National Institute of Standards and Technology that maintains a reference data set of known software hashes.
Low (Orange)	Files have low-prevalence matches in the user network, or no match was found.
Assessed files	The total number of files in Application Library that have been submitted to Endpoint Integrity Service for assessment.
Last assessed	The date and time that a file assessment was last performed.

The Critical Patch Status by Endpoint Widget

This widget depicts the patch status of all managed endpoints. Each bar indicates the number of managed endpoints with applicable vulnerabilities within a given release date range.
The following table describes the Critical Patch Status By Endpoint widget. Green bars indicate endpoints that are patched for critical vulnerabilities, while red bars indicate endpoints that are not patched for critical vulnerabilities.

Table: Bars in the Critical Patch Status By Endpoint graph
Graph Bar	Description
<30 days	The number of endpoints with applicable critical vulnerabilities fewer than 30 days old.
30 - 120 days	The number of endpoints with applicable critical vulnerabilities between 30 to 120 days old.
>120 days	The number of endpoints with applicable critical vulnerabilities greater than 120 days old.

Table: Critical Patch Status By Endpoint Fields
Field	Description
Endpoints	The total number of endpoints with applicable critical vulnerabilities.
Critical vulnerabilities	The total number of critical vulnerabilities applicable to your environment.

Click the graph to open the Critical Vulnerabilities content page.

If an endpoint is marked as Do Not Patch for a critical vulnerability, that vulnerability is no longer considered applicable. Therefore, that endpoint is only included in the graph bars and the Endpoints count if it has other unresolved critical vulnerabilities.
Vulnerabilities that are globally disabled (or marked Do Not Patch for all endpoints) are excluded from the Critical vulnerabilities count.
Vulnerabilities that are marked Do Not Patch for at least one endpoint (but not all) are still included in the Critical vulnerabilities count.

The Discovery Scan Results: Agents Widget

This widget displays the number of endpoints capable of hosting agents discovered in the latest Discovery Scan Job. The endpoints are classified in to two groups: endpoints with agents and endpoints without agents.

Table: Fields in the Discovery Scan Results: Agents Widget
Field	Description
As of	The name of the Discovery Scan Job used to generate the widget graph and statistics. This job is the job most recently run.
Endpoints with agents	The number of agent-compatible endpoints discovered that have agents installed.
Endpoints without agents	The number of agent-compatible endpoints discovered that have no agents installed.
Endpoints	The total number of agent-compatible endpoints discovered.

Click the widget to open the Results page for the most recently run Discovery Scan Job.

The Endpoints with Unresolved Updates Widget

This widget displays all endpoints with unapplied applicable content updates, grouped by content type. View this widget when determining if an endpoint requires deployment.
An unresolved update is an occurrence of an endpoint that has not had an applicable content item installed.

Table: Bars in the Endpoints with Unresolved Updates graph
Bar	Description
Critical	The number of endpoints that have unresolved critical content updates.
Recommended	The number of endpoints that have unresolved recommended content updates.
Optional	The number of endpoints that have unresolved software, informational, and virus removal content updates.

Click a widget graph bar to open the Content page, which is filtered to display all unapplied applicable content.

Table: Fields in the Endpoints with Unresolved Updates widget
Field	Description
Endpoints	The number of endpoints with applicable updates within your network.
Applicable updates	The total number of content items applicable to your endpoints.

If an endpoint is marked as Do Not Patch for an applicable update, that update is no longer considered applicable. Therefore, that endpoint is only included in the graph bars and the Endpoints count if it has other unresolved updates.
Updates that are globally disabled (or marked Do Not Patch for all endpoints) are excluded from the widget bars and Applicable updates count.
Updates that are marked Do Not Patch for at least one endpoint (but not all) are still included in the widget bars and Applicable updates count.

The Incomplete Deployments Widget

This widget displays all deployments with elapsed start dates and a status of not started or in progress.

Table: Fields in the Incomplete Deployment Widget
Field	Description
<25%	The number of deployments that are less than 25 percent complete. This field includes deployments that have not started.
25% - 49%	The number of deployments that are 25 to 49 percent complete.
50% - 69%	The number of deployments that are 50 to 69 percent complete.
70% - 79%	The number of deployments that are 70 to 79 percent complete.
80% - 89%	The number of deployments that are 80 to 89 percent complete.
>90%	The number of deployments that are more than 90 percent complete.
Total	The total number of deployments that have a status of in progress or not started with an elapsed start time.
Total affected endpoints	The total number of endpoints receiving pending or in-progress deployments.

The Last 5 Completed Scan Jobs Widget

This widget contains information about the last five completed discovery scan jobs. Each job name is a link to the associated Result page.

Table: Columns in the Last 5 Completed Scan Jobs Widget
Column	Description
Name	The job name. Click the name to open the Results page for the job.
Completed Date	The date and time the job completed on the server.
Status	The status of the completed job.

The Mandatory Baseline Compliance Widget

This widget displays the Mandatory Baseline status for all endpoints that have the Patch and Remediation module installed.

Table: Fields in the Mandatory Baseline Compliance Widget
Field	Description
Compliant	The number of endpoints with all Mandatory Baseline content installed. Endpoints that don't have Mandatory Baseline content installed that's marked Do Not Patch are considered compliant.
In process	The number of endpoints currently downloading Mandatory Baseline content.
No baseline	The number of endpoints with no content assigned to their Mandatory Baselines.
Non compliant	The number of endpoints that do not have all content in their Mandatory Baselines installed.
Total number of endpoints	The number of endpoints with an agent installed.

The Mobile Endpoint Last Check In Widget

This widget displays your mobile endpoints, which are grouped by the duration or their last check in.
The total number of mobile endpoints is grouped into six different time categories. Click the graph to open the Mobile Endpoints page, which will be sorted by date with the oldest endpoints listed on top.

Table: Bars in the Mobile Endpoints Last Check-In Widget
Graph Bar	Description
1 day (Green)	The number of mobile endpoints that last checked in one day ago.
2 days (Light Green)	The number of mobile endpoints that last checked in two days ago.
3 days (Blue)	The number of mobile endpoints that last checked in three days ago.
4-7 days (Yellow)	The number of mobile endpoints that last checked in four to seven days ago.
8-14 days (Orange)	The number of mobile endpoints that last checked in 8 to 14 days ago.
14+ days (Red)	The number of mobile endpoints that last checked in 14 days ago or more.

The Mobile Endpoint Status Widget

This widget shows the last known status of all registered mobile endpoints. A pie chart displays the percentage of endpoints in each status.

Table: Statuses in the Mobile Endpoint Status Widget
Status	Description
Online	The number of endpoints that have checked in within the set communication interval without issue.
Online Jailbroken	The number of jailbroken iOS endpoints that have checked in within the set communication interval.
Online Rooted	The number of rooted Android endpoints that have checked in within the set communication interval.
Offline	The number of endpoints that have not checked in within the set communication interval.
Disabled	The number of disabled mobile endpoints.
Unmanaged	The number of mobile endpoints that have their profile removed or the app uninstalled.
Expired	The number of endpoints issued an expired license.
Wiped	The number of endpoints that have been sent a command to revert to factory settings.
Total mobile endpoints	The total number of mobile endpoints registered with Endpoint Security.

Click an endpoint status to open the Mobile Endpoints page, which is filtered to display the clicked endpoint status.

The Mobile Endpoints with Policy Widget

This chart displays all mobile endpoints and their policy assignment status.

Table: Bars in the Mobile Endpoints with Policy Widget
Bar	Description
No Policy	The number of mobile endpoints that have no policy assignments.
Blocked	The number of mobile endpoints that have policy assignments that are not being enforced because the endpoint has a status of Unmanaged, Offline, or Expired.
Pending	The number of mobile endpoints that have had a policy assignment that has not yet been applied.
Applied	The number of mobile endpoints that have a policy assignment applied successfully.

The Next 5 Pending Scan Jobs Widget

This widget displays information about the next five pending discovery scan jobs.

Table: Columns in the Next 5 Pending Scan Jobs Widget
Column	Description
Name	The job name. Click the link to view the Discovery Scan Jobs page Scheduled tab.
Scheduled Time	The date and time the job is scheduled for on the server.

Click a job name link to view the Discovery Scan Jobs page Scheduled tab.

The Offline Patch Endpoints Widget

This widget displays all offline Patch and Remediation endpoints. These endpoints are grouped by time ranges since they last checked in.

Table: Fields in the Offline Agents Widget
Field	Description
< 48 hours	The number of Patch and Remediation endpoints offline fewer than 48 hours.
48 - 72 hours	The number of Patch and Remediation endpoints offline 48 to 72 hours.
> 72	The number of Patch and Remediation endpoints offline greater than 72 hours.
Total number of offline agents	The number of Patch and Remediation endpoints that are offline (since their last scheduled Discover Applicable Updates task).

Clicking the Offline Patch Endpoints widget pie chart opens the Endpoints page Patch and Remediation tab, which is filtered to display offline patch endpoints.

The Patch Agent Module Status Widget

This widget displays all endpoints with the Patch and Remediation module installed, which are grouped by Patch and Remediation status.

Table: Fields in the Patch Agent Module Status Widget
Field	Description
Working	The number of Patch and Remediation endpoints that are working on a deployment task.
Idle	The number of Patch and Remediation endpoints that are idle.
Disabled	The number of Patch and Remediation endpoints that are disabled.
Sleeping	The number of Patch and Remediation endpoints that are sleeping.
Offline	The number of Patch and Remediation endpoints that are offline.
Disabled	The number of Patch and Remediation endpoints that are disabled.
Agents with PR module installed.	The number of endpoints with the Patch and Remediation module installed.
Total Agents	The total number of Patch and Remediation endpoints in your network.

Click the graph to open the Endpoints page Ivanti Patch and Remediation tab.

The Scheduled Deployments Widget

This widget displays endpoints that have not-yet installed applicable content. These endpoints are divided in to two categories: endpoints with deployments scheduled and endpoints with deployments not scheduled. These categories are further divided into three categories: endpoints with not-yet applied critical content, endpoints with not-yet applied recommended content, and endpoints with not-yet applied optional content.

Orange graph bars indicate endpoints that are not scheduled to receive applicable content, while blue graph bars indicate endpoints that are scheduled to receive applicable content.

Table: Bars in the Scheduled Deployments Widget Graph
Graph Bar	Description
Critical	The number of endpoints scheduled or not scheduled to receive deployments for critical content.
Recommended	The number of endpoints scheduled or not scheduled to receive deployments for recommended content.
Optional	The number of endpoints scheduled or not scheduled to receive deployments for optional content.

Clicking the Scheduled Deployments widget opens the Deployments and Tasks page, which is filtered to display scheduled deployments.

Table: Field in the Scheduled Deployments Widget
Field	Description
Endpoint with unresolved updates	The number of endpoints with unresolved updates.

The Server Information Widget

This widget lists your serial number, number of licenses available, number of licenses in use, and information about current license usage and availability.

Server Information Widget Fields:

Table: Fields in the Server Information Widget
Field Name	Description
Company	The company your server is registered to as defined during installation.
Serial Number	The license number (serial number) assigned to your server.
License Replication	The subscription status between your server and the Global Subscription Service (GSS).
System Replication	The system replication status between your server and the GSS.
Patch / Content Replication	The replication status between your server and the GSS.
Package Replication	The number of packages remaining for replication.
Auto-download New Critical Packages	The indication of whether your automatically downloads packages for critical vulnerabilities. Click the link to open the Subscription Service Configuration dialog. For additional information refer to Configuring the Service Tab.

Table: Columns in the Product Licenses Table
Column	Description
Product Module	The module for which you purchased licenses.
In Use	The number of module licenses in use.
Pending	The number of licenses pending use or pending removal. Licenses pending removal become available upon removal completion.
Available	The number of licenses available.

A license expiration notice displays if all available licenses are expired.

The Time Since Last DAU Scan Widget

This widget displays all active agents (not including disabled or offline) grouped by the amount of time since their last Discover Applicable Updates task.

Table: Fields in the Time Since Last Agent Scan Widget
Field	Description
< 24 hours	The number of agents that last performed a Discover Applicable Updates (DAU) task and checked in fewer than 24 hours ago.
24 - 47 hours	The number of agents that last performed a DAU task and checked in 24 to 47 hours ago.
48 - 72 hours	The number of agents that last performed a DAU task and checked in 48 to 72 hours ago.
> 72 hours	The number of agents that performed a DAU task and last checked in greater than 72 hours ago.
Never checked in	The number of agents that have registered yet have not completed a DAU task.
Total active agents	The total number of active agents.

Click the Time Since Last Agent Scan widget graph to open the Endpoints page, which is filtered to display enabled endpoints.

The Un-remediated Critical Vulnerabilities Widget

This widget displays the total number of un-remediated critical vulnerabilities that are applicable to your environment grouped by age.

Table: Bars in the Un-remediated Critical Vulnerabilities Widget Graph
Graph Bar	Description
<30 days	The number of un-remediated critical but not superseded vulnerabilities applicable in your network fewer than 30 days old.
30 - 120 days	The number of un-remediated critical but not superseded vulnerabilities applicable in your network that are 30 to 120 days old.
>120 days	The number of un-remediated critical but not superseded vulnerabilities applicable in your network greater than 120 days old.

Click the graph to open the Vulnerabilities page, which is filtered to display critical but not superseded applicable vulnerabilities.

Table: Fields in the Un-remediated Critical Vulnerabilities Widget
Field	Description
Critical Vulnerabilities	The number of critical but not superseded vulnerabilities applicable in your network.
Endpoints	The number of endpoints with critical but not superseded applicable vulnerabilities.

Vulnerabilities that are globally disabled (or marked Do Not Patch for all endpoints) are excluded from the widget bars and Critical vulnerabilities count.
Vulnerabilities that are marked Do Not Patch for at least one endpoint (but not all) are still included in the widget bars and Critical vulnerabilities count.
If an endpoint is marked as Do Not Patch for an applicable vulnerability, that vulnerability is no longer considered applicable. Therefore, that endpoint is only included in the Endpoints count if it has other unresolved updates.

The Endpoints with Unresolved AV Alerts Widget

This widget displays the number of endpoints with unresolved antivirus event alerts.

There are two types of unresolved antivirus event alerts, not cleaned and quarantined. If an endpoint has multiple not cleaned event alerts, it is counted only once in the Not Cleaned column. Likewise, if it has multiple quarantined event alerts, it is counted only once in the Quarantined column. However,
if an endpoint has both not cleaned and quarantined event alerts, it is counted twice (once in each column).

Table: Bars in the Endpoints with Unresolved AV Alerts graph
Bar	Description
Not Cleaned	The number of endpoints with not cleaned event alerts.
Quarantined	The number of endpoints with quarantined event alerts.

Clicking a widget graph bar opens the Virus and Malware Event Alerts page, which is filtered on the endpoint name.

The Top 10 Infected Endpoints Widget

This widget displays the 10 endpoints which have received the most event alerts in the last 10 days, and a breakdown of each endpoint's alert status.
The widget lists all event alert types, including cleaned, not cleaned, deleted, and quarantined.

Table: Columns in the Top 10 Infected Endpoints Widget
Column	Description
Endpoint Name	The name of the endpoint, with a link to its Details page.
Not Cleaned	The number of alerts on the endpoint where it was not possible to clean a suspect file.
Quarantined	The number of alerts on the endpoint where the file was moved to quarantine.
Cleaned	The number of alerts on the endpoint where a file was successfully cleaned.
Deleted	The number of alerts on the endpoint where a suspect file was deleted.
Total	The total number of all alerts on the endpoint. This is the number on which the ranking of the list is based.

The Estimated Energy Savings: Daily Widget

This widget displays the energy savings for the previous day. This calculation is based on your endpoints actual power consumption compared to the energy usage if the same endpoints were in an always-on state.

Table: Fields in the Estimated Energy Savings: Daily Widget
Field	Description
Results for the day of	The date for which the widget displays the results.
Desktop count	The number of monitored desktops.
Total usage	The percentage of time that the monitored desktops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings amount for desktops.
Laptop count	The number of monitored laptops.
Total usage	The percentage of time that the monitored laptops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings amount for laptops.

The Estimated Energy Savings: Weekly Widget

This widget displays the energy savings of the past seven days based on your endpoints’ actual power consumption compared to the energy usage if the same endpoints were in an always-on state.

Table: Fields in the Estimated Energy Savings: Weekly Widget
Field	Description
Results for the week from	The dates for which the widget displays the results.
Desktop count	The number of monitored desktops.
Total usage	The percentage of time that the monitored desktops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings for desktops.
Laptop count	The number of monitored laptops.
Total usage	The percentage of time that the monitored laptops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings amount for laptops.

The Estimated Energy Savings: Monthly Widget

This widget displays the energy savings of the past 30 days based on your endpoints actual power consumption compared to the energy usage if the same endpoints were in an always-on state.

Table: Fields in the Estimated Energy Savings: Monthly Widget
Field	Description
Results for the month from	The month for which the widget displays the results.
Desktop count	The number of monitored desktops.
Total usage	The percentage of time that the monitored desktops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings amount for desktops.
Laptop count	The number of monitored laptops.
Total usage	The percentage of time that the monitored laptops are switched on versus desktops in an always-on state. The value in parenthesis is the kilowatt hours of electricity used.
Total savings	The total savings amount for laptops.

Dashboard Setting and Behavior Icons

Setting and behavior icons are UI controls used to manage the dashboard. Click these icons to maximize, minimize, hide, and refresh the dashboard and widgets.

Table: Dashboard icons and their actions
Icon	Action
	Opens the Dashboard Settings dialog.
	Opens the dashboard in print preview mode.
	Collapses the associated widget.
	Expands the associated collapsed widget.
	Hides the associated widget.
	Refreshes the associated widget (or the entire dashboard).

Not all widgets contain Refresh icons.

Previewing and Printing the Dashboard

When viewing the dashboard, you can reformat it for printing. This reformat omits the Web site header and footer, reorganizing the dashboard to display only the selected widgets, making it ideal for printing.

From the Navigation Menu, select Home.
Click .
The dashboard print preview opens in a new Web browser window.
[Optional] Use your Web browser controls to print the dashboard.

Editing the Dashboard

You can customize how widgets are arranged and prioritized. Edit the dashboard to display only the widgets useful in your environment.

Edit the dashboard from the Dashboard Settings dialog.

From the Navigation Menu, select Home.
Click .
The Dashboard Settings dialog opens.
Select which widgets you want to display on the dashboard, using the check boxes.
Prioritize the widgets in the desired order.
- Click to increase a widget priority.
- Click to decrease a widget priority.
Highly prioritized widgets are more prominently placed.
Display or hide widget descriptions.
- Click to display descriptions.
- Click to hide descriptions.
Choose a widget layout.
- Click to display widgets in two columns.
- Click to display widgets in three columns.
Click OK.
Your dashboard settings are saved. The Home page displays the selected widgets in the priority you defined.

The System Alert Pane

The System Alert pane displays information about changing conditions in your environment. This pane alerts you to required actions and links to related help topics.

The System Alert pane displays in the dashboard and shows the number of alerts that require your attention.

The following functions can be found in the System Alert pane.

Table: Elements in the System Alert pane
Option	Description
Pin (icon)	Docks the System Alert pane. Clicking this icon again collapses it.
Pagination Links	Allows you to navigate between alerts. For more information, see Advancing Through Pages.
Action Link	Opens the appropriate application page, external Web page, or context-sensitive help topic, depending on the action specified in the alert.
Don't show this again (check box)	Collapses the System Alert pane. The alert shown in the System Alert pane when this check box is selected will no longer be shown.
OK (button)	Collapses the System Alert pane.

Note:

Dismissing a notification only dismisses the notification for logged in user. The notification still displays for others.
The system automatically dismisses alerts as you complete their related actions, regardless of whether you dismiss the alerts.

License Expiration

When licensing for a module expires, the module behavior changes. All functionality is restored when the licensing is renewed.

When a subscription expires, the module history and configuration is retained. No work is lost when the module is renewed.

Table: License expiration scenarios and resulting events
Scenario	Event(s)
Server Module Expiration	Endpoint module functionality is partially disabled. The module cannot be installed on additional endpoints. The Endpoints page list the module status as Expired. The Home page lists the Available license count as Expired.
Endpoint Module Expiration	Endpoint module functionality is partially disabled. The module cannot be installed on additional endpoints. The Endpoints page list the module status as Expired. The Home page lists the Available license count as Expired. The Patch and Remediation endpoint module component continues to inventory its host, but no longer enforces Patch and Remediation policies or downloads deployments. The AntiVirus endpoint module continues enforcing policies and completing scans, but no longer downloads new virus definitions. The Application Control endpoint component stops enforcing all policies, no longer blocking or logging applications. The Device Control endpoint component allows all actions and stop logging activity.

Table: License expiration scenario and resulting events for mobile endpoints:
Scenario	Event
Mobile Endpoint Module Expiration	The Mobile Endpoints page list the module status as Expired. Endpoints with the oldest check ins expire first. Endpoints that attempt to register when your license count is depleted are listed with a status of Expired. Endpoints cannot be issued commands with the exception of Delete. Any push notifications available on expired endpoints are removed. Any policy events queued or issued to expired endpoints have display a status of Expired. Endpoints cease communications with the server and the cloud. The Home page lists the available license count as 0. Endpoints in an Offline or Wiped status hold their license until deleted.

To reactivate your licenses following renewal, open the Subscription Updates page and click Update Now. Your server replicates updated subscription information. The page refreshes when the update completes, and all previous module functionality is restored.

For more information about renewing or adding licenses, contact Ivanti Sales Support.