Server Error Pages

When an error occurs within Ivanti Endpoint Security, a special page opens that explains the error. Understanding these pages and what they mean will help you resume operations.

The Ivanti Endpoint Security server provides several distinct error pages. These pages are:

Access Denied: Displays when a user fails to provide valid credentials during log in to the Ivanti Endpoint Security server. Also display when a user attempts to access a page or feature they do not have access to.

Internal Server Error: Displays when an unspecified internal error occurs. In most cases, closing the browser window and restarting your task will resolve the issue.

Refresh User Data: Displays when the current session expires. Usually displays following an extended period of inactivity.

Requested Page Not Found: Displays when a user attempts to navigate to a nonexistent server address. This page features links to other pages. Users can navigate from these links back to the desired page.

System Component Version Conflict: Displays when a system component version conflict is detected. To ensure optimal behavior, the system components of Ivanti Endpoint Security are checked every time a user logs in. If a conflict is detected, this page identifies the component(s) that caused the conflict.

Ivanti Endpoint Security also sends a notification email to the Ivanti Endpoint Security administrator when a conflict occurs.

Cache Expired: Displays when the user session expires. Usually displays following an extended period of inactivity.

Unsupported Browser Version: Displays when a user attempts to open the Ivanti Endpoint Security server with an unsupported browser.