Patch and Clean: Sample Communication

The first step in introducing Application Control is patching our endpoints to eliminate any known vulnerabilities and remove any known malware.

We'll conduct two separate scans of your computer:

• The first will identify applications that are not updated with available patches. These patches will be applied to eliminate known vulnerabilities.

• The second scan will identify and remove any known malware present on your computer.

To minimize the effect on your productivity during these scans, we plan to complete scans off business hours when possible. These scans will be scheduled to take place this week. Please ensure that you leave your computer turned on and connected to the network when you leave the office.

If we are unable to complete the scan off business hours, we will need to schedule the scan for normal business hours. We will try to minimize the effect of this scan on your productivity, but you may notice some slowdown while the scan is running. For example, normal operations such as opening applications or copying files may be slower.