Manually Restore or Delete Files from Quarantine
Quarantined files will automatically be restored from quarantine if they can be successfully cleaned or are considered clean (i.e. false positive) with a new set of AntiVirus definitions. In some circumstances, it may not be possible to automatically restore a cleaned file from quarantine.
This includes:
- If the filename already exists in the restored location (i.e. the file has already been replaced).
- If the file was quarantined from removable media (e.g. USB stick), the file will not be automatically restored for security reasons.
In these situations, the quarantined file can be manually restored from the quarantine or deleted as appropriate.