The Email Notifications Page

You can configure your server to send email notifications when certain system events occur. These notifications alert you when the system requires administration.

From this page, you can perform the following actions:

Define your mail server.
Define email notification alert settings
Define email addresses to receive notifications.
Select email notifications

To open this page, select Tools > Email Notifications from the navigation menu.

Email Notification Page Buttons

These buttons let you use functions available on the Email Notification page.

Button	Function
Create...	Creates a new item to Email Notifications. For additional information, refer to Creating Email Notifications.
Save	Saves any page edits made.
Delete	Deletes selected items from Email Notifications. For additional information, refer to Deleting Email Notification Addresses.
Test	Sends a test email to selected email addresses. For additional information, refer to Testing Email Notifications.
Export	Exports the page data to a comma-separated value (.csv) file. For additional information, refer to Exporting Data. Important: The Enhanced Security Configuration feature for Internet Explorer suppresses export functionality and must be disabled to export data successfully. Pop-up blockers in Internet Explorer or other supported browsers may also suppress export functionality and should be disabled.

The Email Notifications Table

This table lists the email addresses that receive system alerts. You can also use this table to define a limitless number of addresses. The alert types sent to each email address can be customized.

Installation of the Patch and Remediation modules adds new notifications:

New Vulnerabilities, which alerts when new content items are available for deployment.
Deployment Failure, which alerts when a deployment fails.

For additional information about the other email notifications, refer to The Email Notifications Table in the Ivanti Endpoint Security Help.

Installation of the AntiVirus modules adds new notifications:

Failed to Clean, Quarantine, Delete Virus / Malware, which alerts when virus and malware actions fail on endpoints.
Virus / Malware Detected, which alerts when virus and malware instances are detected on endpoints.
AntiVirus Alert Summary, which sends a daily or weekly status e-mail containing a summary of all alerts.

For additional information about the other email notifications, refer to The Email Notifications Table in the Ivanti Endpoint Security Help.

Column	Description
Notification Address	Lists the email address that receives alert notifications. This address is not validated.
New Vulnerabilities (Patch and Remediation only)	Alerts when a new content item becomes available for deployment.
New Agent Version	Alerts when a new version of the agent is downloaded.
Agent Registrations	Alerts when an agent successfully registers or attempts and fails to register with the server.
Subscription Failure	Alerts when any subscription replication fails.
Deployment Failure (Patch and Remediation only)	Alerts when a deployment fails.
Low System Disk Space	Alerts when the available system drive space on the server falls below the defined minimum.
Low Storage Disk Space	Alerts when the available storage space on the drive where content is stored falls below the defined minimum.
Low Available License Count	Alerts when the number of licenses available to the server falls below the defined minimum.
Upcoming License Expiration	Alerts when licenses will expire within the defined time frame.
APNS Certificate Expiration	Alerts that the APNS certificate used to send iOS devices push notifications is going to expire. Emails are sent at the following intervals at time of replication: 30 days to expiration 14 days to expiration 7 days to expiration After 7 days, once every 24 hours until the certificate is renewed.
License Expiration	Alerts when a license expires.
Failed to Clean, Quarantine, Delete Virus/Malware (AntiVirus only)	Alerts when AntiVirus fails to clean, quarantine, or delete a detected virus or malware.
Virus/Malware Detected (AntiVirus only)	Alerts when a virus or malware has been detected on a network endpoint.
Antivirus Alert Summary (AntiVirus only)	Alerts when an AntiVirus alert summary has been completed.

Check boxes only display in Email Notifications after you create an email notifications entry.

Alert Settings

Alert settings are values that trigger notification emails. These values are defined from the Alert Settings options. Edit these values to suit your network.

The following table describes the Alert Settings options.

Option	Definition
Outgoing Mail Server (SMTP)	The mail host used to send emails. The Outgoing Mail Server (SMTP) is not an alert value setting. However, completion of this field with your network SMTP server is required to send email notifications.
Low System Disk Space	Defines the threshold that initiates email notifications due to low system disk space. Alert When Below x MB: Defines the level of system disk space that your server must drop below before an alert is sent (1-99999 MBs [97.65 GB]). Check Disk Every x Interval: Defines the interval between Low System Disk Space threshold checks. This interval is defined in minutes, hours, or days (1-999).
Low Storage Disk Space	Defines the threshold that initiates email notifications due to low storage disk space. Alert When Below x MB: Defines the level of storage disk space that your server must drop below before an alert is sent (1-99999 MBs [97.65 GB]). Check Disk Every x Interval: Defines the interval between Low Storage Disk Space threshold checks. This interval is defined in minutes, hours, or days (1-999).
Low Available License Count	Defines the threshold that initiates email notifications due to low available license count. Alert for any Module That Falls Below x Licenses: Defines the number of available licenses that your server must drop below before an alert is sent (1-999). While License Count Remains Low, Send a Reminder E-mail Every x Days: Defines if an alert is sent and the interval in days (1-99).
Upcoming License Expiration	Defines the threshold that initiates email notifications due to upcoming license expiration. Alert for any License That Will Expire Within x Days: Defines the number of days before an alert is generated due to upcoming license expiration (1-99). While Licenses Aren't Renewed After This Alert, Send a Reminder E-mail Every x Days: Defines if an alert is sent and the interval in days (1-99).
Failed to Clean, Quarantine, Delete Virus/ Malware (AntiVirus only)	Defines the threshold that initiates email notifications due to virus/ malware cleanse, quarantine, deletion failures. Notify When at Least x Virus/Malware Actions Failed Across All Endpoints: Defines the number of virus/malware action failures that must occur before an alert is generated. The default is value is 10. Notify When Affecting at Least x Endpoints: Defines the number of endpoints upon which virus/malware action failures must occur upon before an alert is generated. The default value is 1. Notify When Within a Period of x Interval: Defines the time period within a defined number of virus/malware action failures must occur within before an alert is generated. The default value is 60 minutes. Send This Email Notification at Most Once Every x Interval: Defines the time period over which an alert is generated. The default value is once every 60 minutes.
Virus/Malware Detected (AntiVirus only)	Defines the threshold that initiates email notifications due to virus/ malware detection. Define the following options: Notify When at Least x Instances of Virus/Malware are Detected Across All Endpoints: Defines the number of virus/malware instances that must be detected before an email is generated. The default value is 100. Notify When Affecting at Least x Endpoints: Defines the number of endpoints that must be affected with viruses/ malware before an email is generated. The default value is 20. Within a Period of x Interval: Defines the time period in which viruses/malware are detected before an email is generated. The default value is 4 hours. Send This Email Notification at Most Once Every x Interval: Defines the time period over which an alert is generated. The default value is 8 hours.
Antivirus Alert Summary (AntiVirus only)	Defines the threshold that initiates email notifications of AntiVirus alert summaries. The default is once a day at 9:00 AM (server time). Select one of the following options: Send Status Email Once a Day at Time: Selection of this option sends alerts that summarize your network antivirus status once a day at the selected time. Send Status Email Once a Week on Day at Time: Selection of this option sends alerts that summarize your network antivirus status once a week on a selected day and time.

Option

Definition

Outgoing Mail Server (SMTP)

The mail host used to send emails.

The Outgoing Mail Server (SMTP) is not an alert value setting. However, completion of this field with your network SMTP server is required to send email notifications.

Low System Disk Space

Defines the threshold that initiates email notifications due to low system disk space.

Alert When Below x MB: Defines the level of system disk space that your server must drop below before an alert is sent (1-99999 MBs [97.65 GB]).

Check Disk Every x Interval: Defines the interval between Low System Disk Space threshold checks. This interval is defined in minutes, hours, or days (1-999).

Low Storage Disk Space

Defines the threshold that initiates email notifications due to low storage disk space.

Alert When Below x MB: Defines the level of storage disk space that your server must drop below before an alert is sent (1-99999 MBs [97.65 GB]).

Check Disk Every x Interval: Defines the interval between Low Storage Disk Space threshold checks. This interval is defined in minutes, hours, or days (1-999).

Low Available License Count

Defines the threshold that initiates email notifications due to low available license count.

Alert for any Module That Falls Below x Licenses: Defines the number of available licenses that your server must drop below before an alert is sent (1-999).

While License Count Remains Low, Send a Reminder E-mail Every x Days: Defines if an alert is sent and the interval in days (1-99).

Upcoming License Expiration

Defines the threshold that initiates email notifications due to upcoming license expiration.

Alert for any License That Will Expire Within x Days: Defines the number of days before an alert is generated due to upcoming license expiration (1-99).

While Licenses Aren't Renewed After This Alert, Send a Reminder E-mail Every x Days: Defines if an alert is sent and the interval in days (1-99).

Failed to Clean, Quarantine, Delete Virus/ Malware

(AntiVirus only)

Defines the threshold that initiates email notifications due to virus/ malware cleanse, quarantine, deletion failures.

Notify When at Least x Virus/Malware Actions Failed Across All Endpoints: Defines the number of virus/malware action failures that must occur before an alert is generated. The default is value is 10.

Notify When Affecting at Least x Endpoints: Defines the number of endpoints upon which virus/malware action failures must occur upon before an alert is generated. The default value is 1.

Notify When Within a Period of x Interval: Defines the time period within a defined number of virus/malware action failures must occur within before an alert is generated. The default value is 60 minutes.

Send This Email Notification at Most Once Every x Interval: Defines the time period over which an alert is generated. The default value is once every 60 minutes.

Virus/Malware Detected

(AntiVirus only)

Defines the threshold that initiates email notifications due to virus/ malware detection. Define the following options:

Notify When at Least x Instances of Virus/Malware are Detected Across All Endpoints: Defines the number of virus/malware instances that must be detected before an email is generated. The default value is 100.

Notify When Affecting at Least x Endpoints: Defines the number of endpoints that must be affected with viruses/ malware before an email is generated. The default value is 20.

Within a Period of x Interval: Defines the time period in which viruses/malware are detected before an email is generated. The default value is 4 hours.

Send This Email Notification at Most Once Every x Interval: Defines the time period over which an alert is generated. The default value is 8 hours.

Antivirus Alert Summary

(AntiVirus only)

Defines the threshold that initiates email notifications of AntiVirus alert summaries. The default is once a day at 9:00 AM (server time).

Select one of the following options:

Send Status Email Once a Day at Time: Selection of this option sends alerts that summarize your network antivirus status once a day at the selected time.

Send Status Email Once a Week on Day at Time: Selection of this option sends alerts that summarize your network antivirus status once a week on a selected day and time.

Thresholds define the value that trigger email notifications, but not email notifications themselves. Email notifications are sent following Discover Applicable Updates tasks that find values below the defined thresholds.