The Subscription Updates Page
Periodically, your server downloads system updates from the Global Subscription Service. You can initiate these downloads, called replications, from the Subscription Updates page.
From this page, you can perform the following actions:
- Modify the subscription communication interval
- Initiate a replication
- Configure the subscription service
- View the subscription service replication history
Viewing the Subscription Updates Page
Navigate to the Subscriptions Updates page to view the subscription update history or to edit subscription settings.
You can access this page from the navigation menu.
- From the Navigation Menu, select Tools > Subscription Updates.
-
[Optional] Perform a task listed in Working with Subscription Updates.
Subscription Updates Page Toolbar
This toolbar controls the functions available from the Subscription Updates page. Click a toolbar button to initiate subscription function.
The following table describes each button's function.
|
Button |
Function |
|---|---|
|
Save |
Saves the page edits. |
|
Update Now |
Replicates all license, system, changes since the last replication with the Global Subscription Service (GSS). For additional information, refer to Working with Subscription Updates. |
|
Configure |
Configures subscription communication settings. For additional information, refer to The Subscription Service Configuration Dialog. |
|
Launch Installation Manager |
Opens Ivanti Installation Manager. For additional information, refer to Working with Roles. |
|
Export |
Exports the page data to a comma-separated value (.csv) file. For additional information, refer to Exporting Data. Important: The Enhanced Security Configuration feature for Internet Explorer suppresses export functionality and must be disabled to export data successfully. Pop-up blockers in Internet Explorer or other supported browsers may also suppress export functionality and should be disabled. |
Subscription Service Information
These fields list information about the Global Subscription Service and its communication history with your server.
|
Field |
Description |
|---|---|
|
Replication Host |
The name and port of the Global Subscription Service (GSS). |
|
Replication Status |
The current replication status. Replication ensures that your server remains current with the latest license information. |
|
Account ID |
Your account ID. The ID is uploaded to the GSS, which validates the update request. The account ID is created by your server when it registers with the GSS. |
|
Communication Interval |
The time your server connects to the GSS for replication. For additional information, refer to Working with Subscription Updates. |
|
Last Poll |
The date and time your server last replicated with the GSS. |
The Communication Interval field is the only setting within Subscription Service Information that can be edited.
Subscription Service History
This table lists a record of subscription license replications and content replications. Additional details for each replication are included.
|
Column |
Description |
|---|---|
|
Type |
The type of replication. The types include: Licenses: Verifies the validity of your system licenses. System: Downloads new core system files, including operating system definitions and agent upgrades. |
|
Status |
The status of the replication task. The statuses include: Initializing Replication: Replications are initializing. Downloading: Replications are downloading. Completed: Replications are complete. |
|
Start Date (Server) |
The date and time on the server that the replication started. |
|
Stop Date (Server) |
The date and time on the server that the replication completed. |
|
Duration |
The duration of the replication. |
|
Successful |
The replication completion status (True, False, or Failed). |
The Subscription Service Configuration Dialog
Use this dialog to configure communication behavior while your server is contacting the Global Subscription Service.
Viewing the Subscription Service Configuration Dialog
Use this dialog to configure subscription service settings.
You can access this dialog from the Subscription Updates page.
- From the Navigation Menu, select Tools > Subscription Updates.
- Click Configure.
The Subscription Service Configuration dialog opens.
The Service Tab
Using this tab, you can customize communication settings between your server and the Global Subscription Service.
You can use this tab to perform the following actions related to communications between your server and the Global Subscription Service:
- Select a logging level
- Configure a proxy
- Restart the subscription service
Status
The Status section lists whether the subscription service is running, as well as information about past and pending communication with the Global Subscription Service.
|
Field or Control |
Description |
|---|---|
|
Service Status |
The current status of the replication service on your server. |
|
Last Checked |
The last date and time on your server that the replication service last communicated with the GSS. |
|
Next Check |
The next scheduled date and time that the replication service will communicate with the GSS. |
|
Restart |
Restarts the replication service. For additional information, refer to Working with Subscription Updates. |
Proxy
When using a proxy for communication between the Ivanti Endpoint Security server and the Global Subscription Service, you must define the applicable proxy information within Ivanti Endpoint Security before communication can occur.
Refer to the Ivanti Endpoint Security: System Requirements Guide for a complete list of proxy types that Ivanti Endpoint Security supports.
Define this proxy information from the Subscription Service Configuration dialog Service tab. The following table describes each setting.
|
Setting |
Description |
|---|---|
|
Address (field) |
The IP address or name of the proxy used for communication between Ivanti Endpoint Security and the Global Subscription Service (GSS). |
|
Port (field) |
The proxy port used for communication between Ivanti Endpoint Security and the GSS. |
|
Authenticated (check box) |
This check box enables the remaining fields when proxy authentication is required. |
|
User Name (field) |
A user name that will authenticate with the proxy. |
|
Password (field) |
The password associated with the user name. |
|
Confirm Password (field) |
The password retyped. |
Communication
When configuring replication service communication, you can set options for how your server communicates with the Global Subscription Service.
Define communication options from the Subscription Service Configuration dialog Service tab.
|
Option |
Description |
|---|---|
|
Logging Level |
Defines the level of detail in logs recorded during communication between you server and the Global Subscription Service. The available values include: Debug: Logs errors, warnings, system actions, and debugging information. This logging level is the most comprehensive. Only use this setting for troubleshooting purposes due to increased log size and replication times. Information: Logs errors, warnings, and system actions. Warning: Logs errors and warnings. Error: Logs only errors. |
|
Enable Bandwidth Throttling |
Limits the transmission speed during replication. |
| x Kbytes per second |
Defines the maximum transmission speed when Enable Bandwidth Throttling is selected. |
|
Retry Limit |
The number of times your server attempts to reestablish communication with the GSS if the first attempt fails. |
|
Retry Wait |
The number of seconds between retries. |
|
Connect Timeout |
The number of seconds before a connection attempt is considered unsuccessful. |
|
Command Timeout |
The number of seconds of inactivity before a command is considered unsuccessful. |