WinInet Error Codes

Ivanti Endpoint Security uses Microsoft Window Internet application programming interface (WinInet API) for communication between the server and agents. When agent-server communication fails, a WinInet error code displays. Understanding these codes can help you resolve the communication errors.

The following table defines the most common error codes.

Refer to Microsoft Knowledgebase article #193625 for additional WinInet error code descriptions.

Agent Error Description	WinInet Error Code	Description
Head failed: Head request failed. Error is 12002. . Host=1116 HTTP Error=0	12002	The Internet connection timed out.
Head failed: Head request failed. Error is 12031. . Host=1109 HTTP Error=0	12031	The connection with the server has been reset.
Head failed: Head request failed. Error is 12007. . Host=1109 HTTP Error=0	12007	The server name could not be resolved.