Working with Email Notifications
From the Email Notifications page, you can define the email addresses that receive notifications. You can also define the events and values that trigger notification emails.
Alert settings are values that trigger the Ivanti Endpoint Security server to send email notifications. Define these values for preventive maintenance purposes.
Define alert settings from the Email Notifications page.
- From the Navigation Menu, select Tools > Email Notifications.
- In the Outgoing Mail Server (SMTP) field, type the name of your outgoing mail server.
The outgoing mail server is not an alert setting value, but is necessary to define email notification addresses.
- Define the Low System Disk Space options.
This alert setting defines when email notifications are sent due to low system disk space.- Type a value in the Alert When Below x MB field (1-99999).
- Type a value in the Check Disk Space Every x Interval field (1-999).
- Select an interval from the Check Disk Space Every x Interval list (Minute(s), Hours, Days).
- Define the Low Storage Disk Space options.
This alert setting defines when email notifications are sent due to low storage disk space.- Type a value in the Alert When Below x MB field (1-99999).
- Type a value in the Check Disk Space Every x Interval field (1-999).
- Select an interval from the Check Disk Space Every x Interval list (Minute(s), Hours, Days).
- Define the Low Available License Count options.
This alert setting defines the number of available licenses that Ivanti Endpoint Security must drop below before an email notification is generated.- Type a value in the Alert for any Module That Falls x Licenses field. (1-999).
- If applicable, select the check box and type a value in the While License Count Remains Low, Send a Reminder Email Every x Interval field (1-99).
- Define the Upcoming License Expiration options.
This alert setting defines the number of days before an email notification is generated to upcoming license expiration.- Type a value in the Alert for any Module That Falls x Licenses field. (1-999).
- If applicable, select the check box and type a value in the While License Count Remains Low, Send a Reminder Email Every x Interval field (1-99).
- Click Save.
Your alert setting values are saved.
After you have configured the Alert Settings (above), you can configure your mail server to alerts to people when system events occur. Define email notification recipients for preventative maintenance and administrative purposes.
Create email notifications from the Email Notifications page.
- From the Navigation Menu, select Tools > Email Notifications.
- Click Create.
A new row displays in the Email Notifications table. - Type an email address in the Notification Address field of the new row.
The server does not validate email addresses.
- Select the email notifications you want the address to receive.
- Click Save.
The email address and the selected notifications are saved. The address will receive a notification when system events occur.
After an email notification address is created, you can edit the email address itself, or you can change notification types it receives.
Edit email notification addresses from the Email Notifications page.
- From the Navigation Menu, select Tools > Email Notifications.
- From the Notification Address column, edit the desired email address fields.
- Select or clear E-Mail Notification check boxes.
- Click Save.
Delete email notification addresses that no longer need notification of Ivanti Endpoint Security events. Delete email notification recipients from the Email Notifications page.
- From the Navigation Menu, select Tools > Email Notifications.
- Select the notification addresses that you want to delete.
The Delete button become active. - Click Delete.
The Message from web page opens indicating the selected recipients have been removed. - Click OK.
The notification address is deleted. An email that confirms the deletion is sent to the selected email addresses. Afterward, notification emails are not longer sent.
You can export email notification data to a comma separated value (.csv) file for reporting and analytical purposes.
All data on the page is exported. To export email notification data, select Tools > Email Notifications and click Export. For additional information, refer to Exporting Data.
Testing email notifications ensures that defined email addresses and Ivanti Endpoint Security are properly configured for alerts. If a test fails, you should first verify that the email address is typed correctly in the Email Notifications table. If it is, you should then examine email and Ivanti Endpoint Security settings.
Prerequisites:
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An email address must be added to the Email Notifications table.
Test email notifications from the Email Notifications page.
- From the Navigation Menu, select Tools > Email Notifications.
- Select the notification address(es) that you want to test.
The Test button become active.When the Select All check box is selected, all items become checked within the list and the Test button becomes active.
- Click Test.
A notification informs you that the test email was sent. Acknowledge the notification by clicking OK. Access the applicable email address to ensure the notification was successful.