Working with Installs and Updates

You can download, install, or update Ivanti Endpoint Security components from the New/Update Components tab.

You can perform the following tasks from this tab:

Ivanti Installation Manager is updated periodically to take advantage of higher performance or added features.
Refer to Updating Ivanti Installation Manager for additional information.

Downloading Components

You can use the Ivanti Installation Manager to download components for later installation.

Prerequisites:

Complete downloads from the New/Update Components tab within the Installation Manager Web console.

You download module component(s) to the storage directory of Ivanti Endpoint Security server when they are needed in an air-gap environment.

  1. Within the Web console, select Tools > Launch Installation Manager.
    Installation Manager opens.
  2. If necessary, upgrade Silverlight by clicking Install.
  3. If necessary, upgrade Installation Manager by clicking Install. Click Close when the upgrade finishes.
  4. If necessary, click Reboot Server, and then log back into the Web console.
  1. Select a Suite Version radio button.
    • If you are updating the entire suite, select the radio button for the latest Suite Version.
    • If you are only installing new modules, leave the current suite version selected.

      When you select a Suite Version, other suite versions their components are grayed out to prevent mixing.

  2. [Optional] Select any new components you want to install.
    When updating the suite version, modules already installed are automatically selected for update and cannot be deselected.
  3. Click Download Only.
    The Download Components dialog opens and the download begins.

    If downloading a component with unmet prerequisites, a notification dialog opens, prompting you to download the prerequisites. Click Yes to download the prerequisites or No to skip them. You cannot install the selected component(s) until the prerequisites are downloaded and installed.

  4. When the download completes, click Close.
    The Download Components dialog closes.

    5. The component(s) are downloaded.

The default location for downloaded components is %Installation Directory%\HEAT Software\EMSS\Content\.

After Completing This Task:

You may install the component at any time after downloading.
Refer to Installing Downloaded Components below for install information.

Installing Downloaded Components

You can use Ivanti Installation Manager to install downloaded components.

Prerequisites:

Complete install of downloaded components from the New/Update Components tab within the Installation Manager Web console.

  1. Within the Web console, select Tools > Launch Installation Manager.
    Installation Manager opens.
  2. If necessary, upgrade Silverlight by clicking Install.
  3. If necessary, upgrade Installation Manager by clicking Install. Click Close when the upgrade finishes.
  4. If necessary, click Reboot Server, and then log back into the Web console.
  5. Select a Suite Version radio button.
    • If you are updating the entire suite, select the radio button for the latest Suite Version.
    • If you are only installing new modules, leave the current suite version selected.

      Tip: When you select a Suite Version, other suite versions their components are grayed out to prevent mixing.

  6. [Optional] Select any new components you want to install.
    When updating the suite version, modules already installed are automatically selected for update and cannot be deselected.
  7. Click Install.
  8. If you haven't already, create a database backup before clicking Next.
    The Ready to Install dialog opens.
  9. Click the terms and conditions to review the user agreement.
  10. After installation completes, review the Confirmation page. Click Finish when you are done.
    Tip:
    • Click View install log to review the install log.
    • Clear the Launch check box to cancel relaunch of the Web console.

    The downloaded component(s) are installed.

After Completing This Task:

Before you can begin using a newly installed module component, you must first install the module's endpoint component on endpoints hosting the Ivanti Endpoint Security agent.

Installing or Updating Components

You can use Ivanti Installation Manager to download new or update existing components and install them automatically.

Prerequisites:

Complete installs from the New/Update Components tab within the Installation Manager Web console.

  1. Within the Web console, select Tools > Launch Installation Manager.
    Installation Manager opens.
  2. If necessary, upgrade Silverlight by clicking Install.
  3. If necessary, upgrade Installation Manager by clicking Install. Click Close when the upgrade finishes.
  4. If necessary, click Reboot Server, and then log back into the Web console.
  5. Select a Suite Version radio button.
    • If you are updating the entire suite, select the radio button for the latest Suite Version.
    • If you are only installing new modules, leave the current suite version selected.

      Tip: When you select a Suite Version, other suite versions their components are grayed out to prevent mixing.

  6. [Optional] Select any new components you want to install.
    When updating the suite version, modules already installed are automatically selected for update and cannot be deselected.
  7. Click Install.
  8. If the Prerequisites dialog opens, resolve the requirements before continuing. Complete the sub-steps below.
    If the Database backup recommended dialog opens, proceed to the next step.
    1. Click Install to install the requirements.
      Tip:
      • Click Retry to re-access the system for requirements.
      • Click Print to print the requirements.
    2. If necessary, Reboot Server and then log back in to Ivanti Endpoint Security.
  9. If you haven't already, create a database backup before clicking Next.
    The Ready to Install dialog opens.
  10. Click the terms and conditions to review the user agreement.
  11. Click Install to begin installation. If prompted, click OK to proceed.
    Installation takes several minutes.
  12. After installation completes, review the Confirmation page. Click Finish when you are done.
    Tip:
    • Click View install log to review the install log.
    • Clear the Launch check box to cancel relaunch of the Web console.

The new components are installed.

After Completing This Task:

Before you can begin using a newly installed module component, you must first install the module's endpoint component on endpoints hosting the Ivanti Endpoint Security agent.