Manually Installing the Agent for Windows

Endpoints running Windows communicate with the Ivanti Endpoint Security server using the Ivanti Endpoint Security Agent.

Prerequisites:

  • Ivanti Endpoint Security is installed and initial replication has been completed. For details regarding installing Ivanti Endpoint Security, refer to the Ivanti Endpoint Security: Server Installation Guide.
  • Ensure that your endpoint meets the minimum requirements for agent installation. For additional information, refer to Agent Requirements.
  • Ensure any antivirus software installed on the computer is disabled.
  • Download the appropriate installer for your operating system. See Downloading the Installer for more information.
  • Ensure you are logged on with an administrative user account.

After downloading the agent installer for Windows, you can begin an install using the Agent Setup Wizard.

  1. From the download location, open the Agent Setup Wizard.
    • On 32-bit endpoints, double-click lmsetup.exe.
    • On 64-bit endpoints, double-click lmsetupx64.exe.
  2. Review the License agreement and select the I accept the terms in the License agreement option.
    Click Print to perform the following actions:
    • Open a text file of the license agreement.
    • Open a Print dialog.
  3. Click Next.
    The Destination folder page opens.
  4. [Optional] Change the Ivanti Endpoint Security agent installation location.

    Tip: Only ASCII characters are allowed in the folder name.

    1. Click Browse.
      The Browse for Folder dialog opens.
    2. Define the desired file path using either the Look in lists or the Folder name field.
    3. Click OK.
      The Browse for Folder dialog closes and the Destination folder page reflects the new location.
  5. Click Next.
    The Server Information page opens.
  6. Type the appropriate server address information in the Server identity field.
    • To define the server with an IP address, type xxx.xxx.xxx.xxx.
    • To define the server with a server name, type ServerName.
    • To define the server using a fully qualified domain name, type ServerName.DomainName.com.
  7. [Optional] If the agent will communicate with the Ivanti Endpoint Security server through a proxy server, select the A proxy server is required check box and complete the following steps.

    In many network environments, although a proxy is used for Internet access, a proxy bypass is used for all access within the corporate network. Therefore, only enter proxy information if your agents will be required to use a proxy to access your Ivanti Endpoint Security server. Proxy information is not validated. A Squid proxy server will only properly resolve using a fully qualified domain name.
    Refer to Ivanti Community article An Endpoint Shows Offline When Using a Squid Proxy Server for additional information on a Squid proxy server configuration.

    1. Type the proxy IP address or host name in the Proxy server address field.
    2. Type the port number that the proxy uses in the Port number field.
    3. [Optional] If the proxy server requires authentication, complete the following steps:
      1. Select the Authentication is required check box.
      2. Type the user name in the Username field.
      3. Type a new password for the proxy in the Password field.
      4. Re-type the proxy password for the proxy in the Confirm Password field.


    Tip: Select the Show password check box to display the password text.

  8. Click Next.
    The Installation Ready page opens.

  9. Review the installation information and click Install to install the agent.

    Once installation begins it cannot be canceled.

    10. The agent is installed and the Installation Complete page displays.

    Tip: Click Open setup log to open lmsetup.log in your text editor.

  10. Click Close to exit the wizard.