Upgrading Agents From the Web Console

You may use the Ivanti Endpoint Security Web console to upgrade your Windows endpoints to the newest agent version.

Window agents can be upgraded from the Endpoints page. The following tasks are needed to execute an automatic upgrade of existing network agents.

• Ensure that your agent options are configured so that the latest Ivanti Endpoint Security Agent is available for installation. For additional information, refer to Defining Installable Agent Versions.
• Select the endpoints you want to upgrade and complete the agent upgrade. For additional information, refer to Upgrading the Agent Using the Endpoints Page.

Defining Installable Agent Versions

Use the Ivanti Endpoint Security Web console to define that the latest version of the Ivanti Endpoint Security Agent is available for agent installation.

Prerequisites:

Ensure Ivanti Endpoint Security replicates with the Global Subscription Service. This will make certain you have the latest agent version available. Refer to the Subscription Updates Page in the Endpoint Security Help for additional information.

Define the Agent Versions from within the Ivanti Endpoint Security Web console.

1. Log in to the Ivanti Endpoint Security Web console.
   For additional information, refer to Logging in in the Endpoint Security Help.
2. Select Tools > Options.
   The Options page opens.
3. Select the Agents tab.
   The Agents tab opens.

4. Define the Agent Version.

   1. Locate the Agent Versions area.
   2. Select Newest available in the Windows Vista and newer agent versions field.

      Tip: The Newest available option determines that only the latest agent is available for endpoints. However, you can alternatively select Ivanti Endpoint Security<AgentVersion>+ when selecting an agent version. This selection makes available all agent versions released after the selected version.

5. Click Save.
   Your agent version selection is saved.

After Completing This Task:

Complete the agent upgrade. For additional information, see below.

Upgrading the Agent Using the Endpoints Page

You may upgrade your Windows agent by using the Ivanti Endpoint Security Web console.

Prerequisites:

• You have a Ivanti Endpoint Security Agent installed on an endpoint containing a supported Windows operating system. Refer to Supported Endpoint Operating Systems for a list of supported operating systems.
• Complete Defining Installable Agent Versions.
• The agent status for the endpoint is Online.

Upgrade your Windows agents from the Endpoints page of the Ivanti Endpoint Security Web console.

1. Log in to the Ivanti Endpoint Security Web console.
2. Select Manage > Endpoints.
   The Endpoints page opens to the All tab.
3. From the page list, select the endpoints that you want to upgrade to the latest agent version.
4. Click Agent Versions.
   The Manage Agent Versions dialog opens.
5. From the Select One list, select the most recent agent version and click Apply to All Agents.

   Tip: You may want to test the upgrade on a few endpoints before upgrading your entire network. Do so, by selecting endpoints to test and then select the latest agent version for the endpoints from the Agent Version list.

6. Click OK.
   The agent begins upgrading and the Manage Agent Versions dialog closes.

   The upgrade process may take several minutes. You may only upgrade an endpoint again once the first upgrade has completed.

The agent is upgraded on all selected endpoints.