Service Manager powered by HEAT
DSM Integration Workflow Block
•About the DSM Integration Workflow Block
About the DSM Integration Workflow Block
DSM Integration Workflow Block Properties
Exit Ports
This workflow block receives one of the following responses when it has finished executing:
Exit Port | Description |
---|---|
ok |
Continue to the next block. |
activation failed | The activation failed. |
deactivation failed | The deactivation failed. |
CI unselected | The configuration item was unselected. |
CI unidentified | The configuration item was unidentified. |
unmanaged software | The software was unmanaged. |
assignment failed | The assignment failed. |
failed | General exit port for a failed integration action. A logical next step is to trigger a notification. |
Properties
Property | Description |
---|---|
Title | A unique name for the workflow block. |
DSM Request Type Field | The HEAT DSM request type. Choose from the drop-down list. |
Software Package Relationship | The software package relationship. Choose from the drop-down list. |
Software Set Relationship | The software set relationship. Choose from the drop-down list. |
Relationship to Software - Activation | The relationship to software. Choose from the drop-down list. |
CI Relationship | The configuration item relationship. Choose from the drop-down list. |
Ignore Maintenance Timeframe Field | Specifies whether to ignore the maintenance timeframe field. Choose from the drop-down list. |
Recalculation Installation Order Field | The recalculation installation order field. Choose from the drop-down list. |
Exception Message Field | The exception message field. Choose from the drop-down list. |
Actions
Button | Action |
---|---|
Save | Commits your settings. |
Cancel | Exits without saving. |
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