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This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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Default Release Templates

These templates can be used for creating Release business objects.

Emergency

Major Master Location-Based Release

Major Master Feature-Based Release

Major Phase Feature-Based Release

Major Phase Location-Based Release

Major Standalone Release

Minor Release

Microsoft Office 2010 Deployment

Microsoft Windows 7 Migration

Microsoft Windows Server 2008 Security Patch Deployment

Emergency

Field Description
Status Draft
Type Emergency
Team Release Management
Urgency High
Impact High
Priority 1

Major Master Feature-Based Release

Field Description
Status Draft
Type Major
Scope Master
Phase Feature Based
Team Release Management
Urgency Medium
Impact Medium
Priority 3
Default Tasks
Release and Deployment Planning  
Release Review and Closure  

Major Master Location-Based Release

Field Description
Status Draft
Type Major
Scope Master
Phase Location Based
Team Release Management
Urgency Medium
Impact Medium
Priority 3
Default Tasks
Release and Deployment Planning  
Build and Test Release  
Service Testing and Pilot  
Release Review and Closure  

Major Phase Feature-Based Release

Field Description
Status Draft
Type Major
Scope Phase
Phase Feature Based
Team Release Management
Urgency Medium
Impact Medium
Priority 3
Default Tasks
Build and Test Release  
Service Testing and Pilot  
Deployment Preparation  
Deployment  
Early Life Support  

Major Phase Location-Based Release

Field Description
Status Draft
Type Major
Scope Phase
Phase Location Based
Team Release Management
Urgency Medium
Impact Medium
Priority 3
Default Tasks
Deployment Preparation  
Deployment  
Early Life Support  

Major Standalone Release

Field Description
Status Draft
Type Major
Scope Standalone
Team Release Management
Urgency Medium
Impact Medium
Priority 3
Default Tasks
Release and Deployment Planning  
Build and Test Release  
Service Testing and Pilot  
Deployment Preparation  
Deployment  
Early Life Support  
Release Review and Closure  

Minor Release

Field Description
Status Draft
Type Minor
Team Release Management
Urgency Low
Impact Low
Priority 5

Microsoft Office 2010 Deployment

Field Description
Project Name Office 2010 Deployment
Description Office 2010 Deployment
Status Draft
Type Major
Team Release Management
Urgency Medium
Impact Medium
Priority 3

Microsoft Windows 7 Migration

Field Description
Project Name Windows 7 Migration
Description Windows 7 Migration
Status Draft
Type Major
Team Release Management
Urgency Medium
Impact Medium
Priority 3

Microsoft Windows Server 2008 Security Patch Deployment

Field Description
Project Name Windows Server 2008 Security Patch Deployment
Description Windows Server 2008 Security Patch Deployment
Status Draft
Type Major
Scope Standalone
Team Release Management
Urgency Medium
Impact High
Priority 2

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