Service Manager
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Release State Transitions Reference
The administrator can create additional statuses to meet the business needs of your organization.
|
From State |
To State |
When ... |
|
Draft |
Release is in draft state. The user creating the release in is gathering information to add to the release record. |
|
|
Draft |
Requested |
Change Manager updates a draft release to requested state when the release record is ready to be worked on. |
|
Requested |
Active |
Release Manager accepts the release request and starts working on the release. |
|
Active |
Waiting |
Release is on hold. |
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Waiting |
Closed |
Release is completed, and has been validated by all linked milestones being completed. |
|
Draft |
Canceled |
Change Manager or Release Manager cancels the draft release. |
|
Requested |
Canceled |
Release is canceled. |
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Active |
Canceled |
Release is canceled. |
|
Waiting |
Canceled |
Release is canceled. |
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