Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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Retiring a Service

You can retire a service that is no longer used. Before retiring a service, ensure that it is not being used for incidents, service requests, request offerings, escalations, and so on. Retiring a service could have unexpected consequences.

1.Log in to the application as a service owner.

2.Open the Services workspace.

3.Select the service to retire.

4.From the Action Menu, select No Category > Retire Service.

The system retires, but does not delete, the service and lists Retired next to its name.