Service Manager
Release State Transitions Reference
The administrator can create additional statuses to meet the business needs of your organization.
| From State | To State | When ... | 
| Draft | Release is in draft state. The user creating the release in is gathering information to add to the release record. | |
| Draft | Requested | Change Manager updates a draft release to requested state when the release record is ready to be worked on. | 
| Requested | Active | Release Manager accepts the release request and starts working on the release. | 
| Active | Waiting | Release is on hold. | 
| Waiting | Closed | Release is completed, and has been validated by all linked milestones being completed. | 
| Draft | Canceled | Change Manager or Release Manager cancels the draft release. | 
| Requested | Canceled | Release is canceled. | 
| Active | Canceled | Release is canceled. | 
| Waiting | Canceled | Release is canceled. | 
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