Service Manager


Log-in using OIDC

Logs into a tenant using the Open ID Connect (OIDC) authorization.

Base URL:

https://{tenant url}/api/rest/authentication/login

When providing the "role" parameter, you need to provide the internal name of the role and not the display name. For example, Admin is the internal name of the role Administrator.

The generated ID is a JTW Token or a Session ID can be identified by checking for the tenant url in the ID. If the ID contains the tenant url, then it is a Session ID, else it is a JWT Token.

After successfully executing the log-in API, the application generates a JWT Token. Follow the below steps to log in to the tenant:

1.Provide the generated JWT Token in the Token field of the Authorization tab in the Postman application.

2.Set the TYPE field as Bearer Token.

3.Click the Send button.

You are now successfully logged in to the tenant.

Unsuccessful Response

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