Service Manager


Log-in using Session ID

Logs into the tenant using a Session ID.

Base URL:

https://{tenant url}/api/rest/authentication/login

When providing the "role" parameter, you need to provide the internal name of the role and not the display name. For example, Admin is the internal name of the role Administrator.

The generated ID is a JTW Token or a Session ID can be identified by checking for the tenant url in the ID. If the ID contains the tenant url, then it is a Session ID, else it is a JWT Token.

After successfully executing the log-in API, the application generates a Session ID. Follow the steps below to log-in to the tenant:

1.Click the Header tab and select the Authorization check box in the Postman application.

2.Enter the generated Session ID in the VALUE column.

3.Click the Send button.

You are now successfully logged in to the tenant.

Unsuccessful Response

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