Service Manager


Structure of the API URL

The API is structured as follows:

{tenant url}/{base-api-url}/{business-object-name}


  • {tenant url}: Base tenant URL, for example, This URL is specific to each customer, the link may not work for you.
  • {base-api-url}: Base API URL, for example, /odata/businessobject. This is the fixed suffix we provide to all customers.
  • {business-object-name}: This is the name of the business object, for example, incidents, alerts, and so on.

Look at a few examples given below:

http://{tenant url}/api/odata/businessobject/incidents

http://{tenant url}/api/odata/businessobject/alerts

http://{tenant url}/api/odata/businessobject/employees

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