Creates a new task record for a change.

Creates an announcement in the Self-Service Portal.

Creates a new incident from a change. A new incident form appears with some fields filled in with default values and status set to active. The impact and urgency of the incident are copied from the values in the change form.

Creates a new note in the Activity History tab.

Creates a new post-implementation review.

Creates a new problem from a change. The application displays the new problem form with some fields filled in with default values. The status is set to logged.

Opens a new request for change form, from where you can create a new request for change to link to the incident record.

Opens a new computer form, from where you can create a new computer record to link to the incident.

Opens a new printer form, from where you can create a new computer record to link to the incident.

Opens a new task form, from where you can create a new task for the incident record.

Opens a new undefined type form.

Opens a new note window, from where you can add a new note to link to the incident.