Returns the average feedback rating for a knowledge article.
For a description of the business object categories, see Notes on "Enabled For".
|Business Object Category||Yes/No|
|Business Rules: Before-Save Rules||Yes1|
|Business Rules: Calculation Rules (After Save, with or without Also Recalculate on Load)||Yes1|
|Business Rules: Calculation Rules (Before Save or Always, without Also Recalculate On Load)||Yes1|
|Business Rules: Calculation Rules (Before Save or Always, with Recalculate On Load)||Yes1|
|Business Rules: Editing Rules||Yes2|
|Business Rules: Initialization Rules||Yes1|
|Business Rules: Read Only Rules||No|
|Business Rules: Required Rules||Yes2|
|Business Rules: Validation Rules||Yes1|
|Quick Actions (except UI Quick Actions)||Yes1|
|UI Quick Actions||No|
|Search/Dashboard without field references||Yes1|
|Search/Dashboard with field references||Yes1|
|1. Except in services.|
|2. Except in services and when this field appears on a form or is triggered by such a field.|
In the above example, the application retrieves all the feedback records related to the current knowledge article and returns the average of rating numbers in the feedback.
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