Service Manager

Creating a Sub-Budget Plan

1.Log into the Service Desk console.

2.Open the Sub-Budget Plan workspace.

3.Click New ITFM Sub-Budget Plan.

4.On the Sub-Budget Plan page, the following tabs are displayed.

Details

Enter information into the fields. Then click Save.

Field	Description
Name	A unique name for the sub-budget, such as Sales and Marketing.
Owner	Name of the owner. The default owner is the creator of the record.
Sub-Budget Type	Type of sub-budget.
Service	Type of service to be budgeted, such as Mobile Communication. This field is only displayed when the Service sub-budget type is selected.
Entity	The organizational unit or entity to budget, such as Sales and Marketing. This field is displayed when the Entity sub-budget type is selected.
Budget Buffer	The buffer in the budget.
Subtotal	Subtotal that is automatically calculated.
Budget Start Date	Start date for the sub-budget plan.
Budget End Date	End date for the sub-budget plan. If the sub-budget is created from the master budget, these dates are automatically entered by the system or you can enter the dates manually.

Budget Item

a.

Click New ITFM Budget Item.

b.

Enter information into the fields. Then click Save.

Field	Description
Name	A unique, descriptive name for the budget item.
Description	A description of the budget item.
Price List Item	Type of price list item for the sub-budget.
Cost Driver	Type of cost driver that is automatically entered by the system based on the selected price list item. If the price list item is empty, you can manually enter a number.
Unit Cost	Cost of the unit. The default currency is USD.
Unit of Measure	Unit of measure such as user, feet, or each.
Usage	The number of units to purchase or the number of hours used.
Budget	Automatically calculated by the system based on the unit cost multiplied by the usage number. When this item is calculated, the total amounts in the sub-budget and master budget plans are updated.
Budget Start Date	Start date for the budget item.
Budget End Date	End date for the budget item. If the sub-budget is created from the master budget, these dates are automatically entered by the system. However, you can enter dates for your sub-budget. These dates have constraints. The start date cannot be earlier than the sub-budget start date and the end date cannot be later than the sub-budget end date.
Capital Expense Direct Cost Fixed Cost	These are automatically selected based on the Price List Item. You can also manually select them.

Budget Requirement

a.

Click New ITFM Budget Item.

b.

Enter information into the fields. Then click Save.

Field	Description
Status	Status of the budget requirement.
Name	A unique name for the requirement.
Description	A brief description of the requirement.
Contact	A contact name.
Entity	Type of entity that is automatically entered based on the selected contact.

Audit

The Audit tab displays the following information.

Field	Description
Name	Date when the sub-budget plan was created.
User	Name of the person who created the sub-budget plan.
Event Type	Type of event.
Description	A summary of the sub-budget plan.

1.Enter details in the Creating an Activity History Item and Adding an Attachment.

2.Click Save.

Linking a Sub-Budget Plan to the Master Budget

After you have created a sub-budget plan, you can link it to the master budget plan.

1.Log in to the Service Desk console.

2.Open the Master Budget Plan workspace.

3.From the Sub-Budget tab of the master budget plan, click the link button .

4.Enter the name of the sub-budget to link to. A list of possible sub-budgets is displayed.

5.Choose a sub-budget and click Select. The sub-budget plan is added to the list.