Service Manager

Release State Transitions Reference

The administrator can create additional statuses to meet the business needs of your organization.

From State	To State	When ...
-	Draft	Release is in draft state. The user creating the release in is gathering information to add to the release record.
Draft	Requested	Change Manager updates a draft release to requested state when the release record is ready to be worked on.
Requested	Active	Release Manager accepts the release request and starts working on the release.
Active	Waiting	Release is on hold.
Waiting	Closed	Release is completed, and has been validated by all linked milestones being completed.
Draft	Canceled	Change Manager or Release Manager cancels the draft release.
Requested	Canceled	Release is canceled.
Active	Canceled	Release is canceled.
Waiting	Canceled	Release is canceled.

Was this article useful?