Completing a Milestone
You cannot set the status of a milestone to complete (or 100%) until all of the tasks under it have a status of complete. If you try to update the status of a milestone to complete or enter 100% in the % Done field, the system displays an error message stating that the tasks under it are not all in the complete status.
If you created the milestone from a template, you cannot set the status of the milestone to complete or 100% if the approval is in pending status. The system does not create the associated tasks for the next milestone sequence until the status of the milestone is complete.
To complete a milestone that you created manually (that is, a milestone that was not created from a release template):
1.Log in to Service Manager as a Release Manager.
2.Open the Release workspace.
3.Open the release record for which you want to create a milestone.
4.Click the Schedule tab.
5.Values of the % Done field for all of the associated tasks for the milestone should be set to 100%. To do this:
|a.||Select the milestone.|
|b.||Enter 100 in the % Done field.|
|c.||In the Actual End Date field, enter the date of the milestone completion.|
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