Service Manager

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Working with Services

You can link a service to a change from the Service tab.

Viewing Services Associated with a Change

Adding a Service to a Change

Editing a Service Associated with a Change

Removing a Service from a Change

Viewing Services Associated with a Change

1.Log in to the application using the Administrator role

2.Open the Change workspace.

3.Open a record.

4.Click the Service tab. The system displays a list of linked services, if any.

Adding a Service to a Change

1.Log in to the application using the Administrator role

2.Open the Change workspace.

3.Open a record.

4.Click the Service tab. The system displays a list of linked services, if any.

5.Click Link. The system displays a list of all services.

6.Highlight a service and click Select. The system displays the service on the list.

7.Click Save.

Editing a Service Associated with a Change

1.Log in to the application using the Administrator role

2.Open the Change workspace.

3.Open a record.

4.Click the Service tab. The system displays a list of linked services, if any.

5.Open a service. The system displays the Edit Service dialog box.

6.Make changes as needed.

7.Click Save. The system closes the dialog box.

8.Click Save.

Removing a Service from a Change

Removing a service item from the list does not delete the service from the database.

1.Log in to the application using the Administrator role

2.Open a workspace such as the Change workspace.

3.Open a record.

4.Click the Service tab. The system displays a list of linked services, if any.

5.Highlight the service to remove.

6.Click Unlink. The system no longer displays the service on the list.

7.Click Save.


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