Service Manager

If Workflow Block

•About the If Workflow Block

•Exit Ports

•Properties

•Actions

About the If Workflow Block

The If workflow block allows a Boolean decision to be made between fields, literal, system function, and global values. Depending on the outcome, the exit port can connect to a different block, creating a different path within the workflow. The exit ports in this block allow for paths based on true and false returns.

If Workflow Block Properties

Exit Ports

Exit Port	Description
true	Where the workflow proceeds if the field expression is true.
false	Where the workflow proceeds if the field expression is false.

Properties

Property	Description
Title	A unique name for the workflow block.
Description	A summary description of the workflow or its starting point.
AND / OR	The first operator to apply.
Field	A field as an operand from the drop-down list
Operator	An additional operator to apply. Select from the drop-down list.
Value	The value. Select from the drop-down list

Actions

Button	Action
	Adds an expression to the workflow block.
	Removes an expression from the list.
Save	Commits your settings.
Cancel	Exits without saving.