Service Manager

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Switch Workflow Block

About the Switch Workflow Block

Exit Ports

Properties

Exits Configuration

Actions

About the Switch Workflow Block

The Switch workflow block allows a Boolean decision to be made between fields, literal, system function, and global values. You can define multiple exit ports depending on the decision, routing the workflow to different blocks.

Switch Workflow Block Properties

Switch Workflow Block Exits Configuration Tab

Exit Ports

Exit Port Description
default The exit port is defined under the Exits Configuration tab.

Properties

Property Description
Title A unique name for the workflow block.
Description A summary description of the workflow.

Exits Configuration

Property Description
Create New Exit  
Title The exit port title.
AND or OR The first operator to apply.
Field An operand. Select from the drop-down list.
Operator An additional operator to apply. Select from the drop-down list.
Value The value. Select from the drop-down list.

Actions

Button Action
Save Commits your settings.
Cancel Exits without saving.

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