Greynet Software

Unauthorized software that has been installed on an organization computer or device without the express knowledge or permission of the network administrators is termed Greynet. While some Greynet applications may be useful (such as messaging and collaboration tools), they can compromise network security and drain network resources. They can also include spyware or malware components.

You can find unwanted applications and designate them as Greynet by accessing the Software Inventory workspace as a Discovery Manager.

Specifying a Greynet Software

1.Log in to Service Manager as a Discovery Manager.

2.Open the Software Inventory workspace. This workspace displays a list of software applications discovered, including attributes such as manufacturer, name, version, language/locale, and so on.

5.Double-click the application to load the software identity information.

6.From the Details Tab, check Greynet. If the flag was set incorrectly, uncheck the box from this tab.

7.Save the record to apply the Greynet status.

Viewing the Greynet Software Listing

1.Log in to Service Manager as a Discovery Manager.

2.Open the Software Inventory workspace.

3.Do one of the following:

•From the All Saved Searches drop-down list, select the All Greynet Software saved search.

•Click the funnel icon on the Greynet field, and select the Group By This Field option from the menu.