Service Manager


Configuring a Watch List

Administrators can enable or disable the Watch List.  

If a relationship between the business object and MyShelfItem does not exist, then you must create one. After creating the relationship, continue to configure the watch list by doing the following:

1.From the Configuration console, click Build > Automation Tools > Watch Lists to open the Watch Lists workspace.

The application displays the watch list sorted by business object.

2.Click Add New.

3.Select a business object from the Business Object drop-down list.

4.In the Object Presentation field, enter the configuration expression. For example, enter $((("Change " + ChangeNumber) + ": ") + Subject).

5.Click Save. The new business object appears in the Watch Lists workspace.

6.Click Build > Business Objects to open the Business Objects workspace.

7. Select a business object.

8.Click the Layouts tab. The Layouts page appears.

9.Click a layout. The system displays the Layout Editor.

10.You can view your object in list view or form view. For this example, click gridView. The list view editor appears. If Pin It does not appear in the toolbar area, you can add it. See About the Toolbar Editor.

Change Layout - Pin It Button

11.On the right side of the window, click Edit. The system displays the Toolbar Editor.

12.Click Edit next to the Pin It button. The toolbar button editor appears.

13.Enter the options under the General tab.

Field Description
Button Invokes Action Enables this button to perform an action. Select Pin It from the drop-down list.
Display Specifies how the Pin It button appears. Select from image and text, image only, or text only.
Image The image to display. Select an image from the drop-down list. The default image is SaasAddToMyShelf.png.
Text The default text to show with the image. Select either default to show the default text with the image, or select custom to enter your own text in the box.
Tooltip The text to appear when users hover over the button. The default is Pin It.

14. Click Save. The window closes.

15. Click Save again. The toolbar editor closes. Pin It appears in the toolbar area.

16. Click Save. Watch List is added to the toolbar.

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