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White Listing IPs

With IP whitelisting you can control IPs that can have access to your APIs. You can allow specific IPs or a range of trusted IPs that can have access to your APIs.

The trusted IPs can be configured using the business object - API Trusted Host.

This feature is applicable for REST and Heat Integration APIs.

Creating a New API Trusted Host

1.Log in to the Service Desk console with Administrator user role.

2.Open the API Trusted Host business object.

3.Click the New API Trusted Host icon and enter the following details:

Field Description
Name A contextual name for the trusted host.

Description

A description for the trusted host.

Start IP

First IP in the range of the trusted IPs

End IP

Last IP in the range of the trusted IPs.

In case of defining a single IP, StartIP and EndIP will be the same.

4.Click Save.

The defined IPs are saved and have access to your APIs.

Viewing and Modifying a Trusted Host

 


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