Service Manager

Resizing Text Fields

You can resize and enlarge text fields including an HTML editor and a multiline text area. For example, you may be reviewing an incident containing multiline fields and you are not able to see all of the content due to the small area. You can enlarge the text area by dragging the corner of the box so you can take more advantage of the screen area.

1.From the Incident workspace, open an Incident.

2.Use the re-sizable handle on the bottom right corner of the Description field to re-size it.

Drag-out to expand and drag-in to reduce the field size.

The application retains the new size as you change through different incidents when you are in the same workspace.