Service Manager

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Customizing Block and Template Parts

You can use the out-of-the-box blocks as they are or customize them to suit your needs. You can also create new, customized blocks.

The customizing options depend on the block type that you select in the Settings dialog box. The following are the available block types:

List

Text

Shortcut

Chart

Banner

Placeholder

Determining the Block Type

1.Access the Self Service Mobile portal. See Accessing the Self Service Mobile Portal.

2.From the Home page, click the gear icon .

3.Select the block and click the Settings icon .

4.View the applicable block type from the Widget list.

Customizing Lists

Customizing Text

Customizing Shortcuts

A shortcut link to a workspace or URL. Shortcuts do not report information.

Customizing Banners

Use banners to display alerts and announcements. The application displays alert messages in a sequence, according to the Options settings.

Adding a Placeholder

A placeholder does not report or contain any information. Use it to reserve space to use later for a functional block.

Customizing Search

A search bar allows you to search in the Self Service Mobile portal. You can configure a global search which searches in all of the Self Service Mobile portal workspaces or a search based on a specific workspace.

 

 


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