Default Global Constants

Enables or disables the Antimalware Scan Interface. To scan and detect the malware content in a file during file upload.

Show or hide the IP Whitelisting feature.

Enables or disables the Chat feature.

Enables the Config Homepage for ESM.

Enables the Self Service configuration based on OrgUnits (for MSP customers).

Default approver for computer provisioning through Ivanti Desktop and Server Management (Ivanti DSM).

Default owner value for a closed incident created by the knowledge feedback.

Default team value for a closed incident created by the knowledge feedback.

Default approver for software installations through Ivanti DSM.

Enables chat incident creation as RFI.

Enables the ISM - EPM Remote Control Integration feature .

Applicable for the new Mobile Analyst users only. Automatically fill the value in picklist if one value is returned when the value is changed.

Applicable for the new Mobile Analyst users only. Automatically fill the value in picklist if one value is returned when the view is loaded.

Enables or disables Exchange Calendar Integration.

Enables or disables MSP user validation.

Enables or disables the Neurons for Healing feature.

This is the Beta feature. Enable only after consulting with the Ivanti support team.

Enables or disables record locking/visual warning.

Enables or disables Flash.

Enables or disables Self Service Mobile Performance Improvements feature.

Enables to update the CI status field during device update.

Defines the frequency for incident surveys.

Applicable for the Asset Management users only. Threshold to bypass approval for purchase order.

Default address for Email listener.

Deletes the Days Message Queue Journal entries after 7 days.

Enables or disables the Microsoft Teams Integration feature.

Default API Key for Rapid7 Integration.

Timeout value for record locking/visual warning in minutes.

Flag for capturing search metrics.

Defines the frequency for the service request survey.

Show or hide the Asset Custom Attributes tab.

Show or hide the DSM Integration feature.

Show or hide the Master Incident feature.

Show or hide the Reorder level and Reorder quantity.

Show or hide the Resource Management feature.

Show or hide the Request Offering Confirmation dialog.

Enables or disables the service level agreement-driven escalation for incidents and service requests.

The service level agreement calculation is based on this global constant by default.

If the value is false (default), the service level agreement is not associated with incidents and service requests that have been created. If the value is true, the service level agreement is associated with incidents and service requests.

Service level target delivery compliance target default for creating a default package.

Service level target delivery target duration days default for creating a default package.

Service level target delivery target duration hours default for creating a default package.

Service level target delivery target duration minutes default for creating a default package.

Service level target resolution compliance target default for creating a default package.

Service level target resolution target duration days default for creating a default package.

Service level target resolution target duration hours default for creating a default package.

Service level target resolution target duration minutes default for creating a default package.

Service level target response compliance target default for creating a default package.

Service level target response target duration days default for creating a default package.

Service level target response target duration hours default for creating default package.

Service level target response target duration minute default for creating default package.

Enables or disables the favorites feature in Self Service Mobile interface.