Using the GetRolesForUser Web Method

Returns a list of roles that are available to the current user. It returns a response object that contains a field that stores an array of roles that are associated with the employee record of the current user.

Request Syntax

FRSHEATIntegrationGetRolesResponse GetRolesForUser(string sessionKey, string tenantId) NameDisplayPair[] GetRolesForUser(string sessionKey, string tenantId, string userName)


sessionKey: The session key from the Connect web method.

tenantId: The tenant for which the session key is authenticated.

Return Value

FRSHEATIntegrationGetRolesResponse class, defined as follows:

public class FRSHEATIntegrationGetRolesResponse


public string status { get; set; }

public List<NameDisplayPair> roleList { get; set; }

public string exceptionReason { get; set; }


The FRSHEATIntegrationGetRolesResponse class has the following fields:

status: Contains a status indicating whether the web method successfully retrieved the list of roles for the current user. If the session key (returned from the Connect web method) is valid, this field returns a value of success.

roleList: Contains an array of NameDisplayPair objects. Each NameDisplayPair entry corresponds to a role to which the current user belongs. For each NameDisplayPair record in the array, the name property returns the name of the role, whereas the displayName property returns the display name of the role.

exceptionReason: Contains exception information, if the application throws an exception when running this web method.


FRSHEATIntegrationGetRolesResponse getRolesResponse = frSvc.GetRolesForUser(authSessionKey, tenantId);


NameDisplayPair[] rolePairList = null;


if (getRolesResponse.status == "Success")


                rolePairList = getRolesResponse.roleList;

Console.WriteLine("The current user belongs to the following roles:");

foreach (NameDisplayPair rolePair in rolePairList)


Console.WriteLine("\tRole: {0} => DisplayName: \"{1}\"", rolePair.Name, rolePair.DisplayName);