Designating a User as a Named User for Licensing

Follow these steps to designate a user as a named user. If a user is not specified as a named user, the application assumes that the user is a concurrent user.

1.Log in to Neurons for ITSM.

2.Open the Employee workspace.

3.Open the employee record for the employee for whom to make a named user.

4.Check Is Named User.

5.Click Save.

6.Return to the list view and repeat steps 1 to 3 for each employee who has a named-user license.