Neurons for Healing Quick Action

About the Neurons for Healing Quick Action

The Neurons for Healing Quick Action block can be used to automatically invoke and execute a Neurons workflow for a target device or user from a support ticket in Ivanti Neurons for ITSM. For more information on how to configure and create a Neurons workflow: Ivanti Neurons Workflow Integration

Neurons for Healing action block

Parameters

You can access parameters for the Neurons for Healing Quick Action block using the Block and Common tabs of the Settings pane. For more information on the Common tab settings, see About Integration Quick Actions.

Block Tab

Access and configure block-specific parameters on the Block tab of the Settings pane.

Block settings for Neurons for Healing action block

  • Workflow: Select the workflow from the list that you created in the Neurons tenant.
  • On Success: Select the Quick Action to run when the workflow executes successfully. You can either use an existing Quick Action or create a new Quick Action for the On Success field.
  • On Failure: Select the Quick Action to run when the workflow is a failure. You can either use an existing quick action or create a Quick Action for the On Failure field.
  • Enter Keywords: Keywords for searching the Neurons workflow.

Click Save to commit your settings.