Default Actions

•About the Default Actions

•System Actions

•Incident Actions (Uncategorized)

•Incident Actions (Forms)

•Knowledge Actions

•Problem Actions

•Release Actions (No Category)

•Release Actions (Forms)

•Release Action (New Milestones)

•Release Actions (Search and Link )

•Release Actions (System)

•Release Actions (Windows 7 Migration Milestones)

•Quick Journals Actions

•Social Board Actions

•Mobile Actions

About the Default Actions

The list of actions that are available from the Action Menu depends on your context. Some actions are available only from the search results table or list of the Incident workspace, while others are specific to the incident record or tab on the record.

The list of actions that are available also depends on your role; most actions are published to a specific role and can only be seen by users logging in to that role.