Task Workflow Block

The Task workflow block assigns a task to an employee or team, including task priority and timelines.

This workflow block only supports Profile.Employee (legacy default content) or Employee (MCT default content) as the assignee. Hence, the only team supported is StandardUserTeam. This block does not support other MCT user types, such as External_Contact.

This workflow block does not support the use of functions or expressions, except for limited support for the Task Summary and Task Details fields. If you need to use functions or expressions, use the Extended Task workflow block. See Extended Task Workflow Block.

For the Task Summary and Task Details fields, you can use context business object field expressions but not functions.

If you edit a calculation rule for the Employee business object and if the field name is set to DisplayName and you check Also Recalculate On Load, if you open the Task workflow block, the application throws an error. To avoid this error, do not check Also Recalculate On Load.

Also Recalculate on Load Option

Task Workflow Block Properties

Exit Ports

You can define additional exit ports under the Exits Configuration tab. See Exits Configuration.

Exit Port Description
Accepted The task status is set to accepted.
Assigned The task status is set to assigned.
Logged The task status is set to logged.
Completed The task status is set to completed.
Cancelled The task status is set to canceled.
Acceptance Timed Out

The workflow is terminated as incomplete because an event acceptance exceeded the defined length of time.

Timed Out

The workflow is terminated as incomplete because an event exceeded the defined length of time.

Properties

Property Description
Title A unique name for the workflow block.
Task Summary

A summary description of the task.

 

NOTE: In this field, you can use context business object field expressions but not functions.

Task Details

A description of what the task does.

 

NOTE: In this field, you can use context business object field expressions but not functions.

Team The team assigned to this task.
Assignee (Optional) A specific assignee for this task, if needed.
Relationship to Task BO The business object relationship associated with this task. Select from the drop-down list.
Priority

Field: A field type for this task priority. Select from the drop-down list. Its numeric value determines the task priority.

Value: A numeric value for this task. Select from the drop-down list. A value of 1 is the highest priority.

Accept Timeout Date A marker for the task timeout interval. Select from the drop-down list. This includes all date and time fields available for the business object, such as Created on and Modified on.
Timeout Duration

Field: The due date. Generated relative to the field selected from the drop-down list.

Duration: Defines the due date according to the interval defined in the Days, Hrs (hours), and Mins (minutes) fields.

Actions

Button Action
Save Commits your settings.
Cancel Exits without saving.