Using Stored Values

A stored value is a named piece of data that stores commonly used information. Use Stored Values across Neurons for ITSM anywhere that expressions exist. Use them for everything from Stored Expressions and Quick Actions to searches. Access and use Stored Values from the Stored Values workspace.

In addition to using stored values in expressions and Quick Actions, you can retrieve and update stored values using the Rest API. For more information on using the Rest API, see Rest APIand Working with the Ivanti Integration Web Service.

Stored values can be used anywhere you can use an expression.

To call a stored value:

  1. Open the Expression Editor.
  2. In the Toolbox, choose Functions > System Functions > GetStoredValue. You also can begin typing the function into the search bar to find it in the list.
  3. Use the rules in Expression Grammar to write your expression.
    Call your stored value with this expression: $(GetStoredValue("YourStoredValueNameHere")).
    Using the GetStoredValue function in the Expression Editor